I have been to this hotel twice. Once before 1,5 year and once recently. Both times i was with my family and enjoyed our stay. We got the baby bed we asked, we had a clean comfortable apartment, we had everything expected in an apartment provided.And all worked properly.
The breakfast is very good for the price. This particular building is in a good location, in the heart of Suzhou but at the same time is a quiet area, next to a small complex with restaurants and bakery/patisserie shop.
5 minutes away there is the first EUROMAT (a 2nd was built after it) , a shop with imported products from Europe and there you can also enjoy coffee, beer or cakes and other snacks and ice-creams.
The staff is friendly, speak English and is willing to help. Both times we had free car parking outside the hotel. Both times we requested a high floor and enjoyed.More