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Reviews (1,030)
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9 - 14 of 1,030 reviews
Reviewed 7 June 2018 via mobile

Owen was great and very friendly. Hotel is fantastic and by far best in Jinan, beautiful hotel beautiful lake in Jinan , will enjoy stay here, great hotel great people here, will be number 1, swimming pool is magnificent. Breakfast and lunch also very good. I like friendly staff who are trying very hard to please.

Stayed: June 2018, travelled on business
Review collected in partnership with 单个酒店
Thank cmackay2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 8 June 2018

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

We loved Shangri la hotel in Jinan. The Horizon club is one of my fevourite corners of the hotel. It is amazing to be there, relax and enjoy the view with a glass of wine. Owen and Nora are very special. They take care of you and always have a beautiful smile. I have visited many Shangri la hotels around the world and I might say Jinan is one of the best ones.

Stayed: June 2018, travelled on business
Review collected in partnership with 单个酒店
Thank elianamarino14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 8 June 2018

Dear guest, Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission. We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

Tony Zhai's service is excellent,he took order for us with fluent English,and also serve appetizer and fruits for us for free。He also introduce Jinan for us.have a wonderful night in Shangri-la hotel.…

Stayed: June 2018, travelled on business
Review collected in partnership with 单个酒店
Thank 602,977,877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 6 June 2018

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

We spent two days in the hotel and had breakfast at the Horizon Club lounge.
We were attended by two charming ladies Beth Wang and Nora Han.
They were very friendly attentive and at the same time quietly stayed in the background to respect our privacy.
The food and coffee served was very good and we were even handed the daily local newspaper.

This is why customers choose the executive lounges.
To enjoy the exclusive serenity and calm environment of a lounge and being served by friendly and attentive staff.
Beth and Nora achieved this to the highest level.
Thank you Shangri-La.

Stayed: June 2018
Review collected in partnership with 单个酒店
Thank Georg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 4 June 2018

Dear Georg,

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018 via mobile

We stayed in Shangri-La Jinan for 7 nights - very good location in the city centre overlooking the main square. It’s a new hotel to Jinan but just like Shangri-La elsewhere. Jinan is a great destination with some very nice sites. Not far from Beijing. Staff at Shangri-La were very helpful. Particularly we thank Bruck, Owen, Ross and Beth for making our stay pleasurable. Photo shows the view of the main square from our room.

Stayed: May 2018, travelled as a couple
1  Thank chrissykes5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 4 June 2018

Dear Chrissykes,

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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