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Reviews (1,130)
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All reviewsawesome locationexcellent service provideddining tablebeautiful hotelone night staybreakfast and lunchexecutive roomonly criticismfitness centerroom was largeclub loungeshopping mallroom servicetrain stationwestern foodcrownchina
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Reviewed 6 June 2018 via mobile

I continue to experience Marriott outperforming IHG Properties in China. IHG is not bringing it’s A game when servicing their loyalty members. I may need to re-evaluate staying anywhere other than Marriott, even if it presents some inconvenience for travel time.

Stayed: June 2018, travelled on business
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Public Relations Manager at InterContinental Jinan City Center, responded to this reviewResponded 7 June 2018

Dear guest,

Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Jinan City Center. We are very apologized we didn't offer you good service. We will help you if you encounter any problems during your stay. Also We will feedback your comments about IHG Reward Club benefits to our IHG Support Center.

Looking forward to welcoming you back in the near future!

Yours sincerely,

Sharon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018

Arrived very late at the hotel and needed to arrange hotel car at the last minute. Service was excellent and room was large and well appointed. lots of shopping and restaurants near by for guests and families .

  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank susanbrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Public Relations Manager at InterContinental Jinan City Center, responded to this reviewResponded 2 May 2018

Dear guests,

Thank you for staying at InterContinental Jinan City Center and taking your valuable time to write review! We are very glad that you enjoyed our guest room.

Thank you again for your review and welcoming you come back to Jinan in the near future!

Yours Sincerely,

Sharon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

Glitzy hotel in the city centre... next to Wanda plaza and lots of shopping and eating places... rooms are large and comfortable... breakfast is good... indoor swimming pool is small but good... gym is good too..

Stayed: April 2018, travelled on business
Thank JunuTrivedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Public Relations Manager at InterContinental Jinan City Center, responded to this reviewResponded 26 April 2018

Dear guest,

Thank you for staying at InterContinental Jinan City Center and taking your valuable time to write review! We are very glad that you enjoyed our service.

InterContinental Jinan City Center is located in the city center where near to famous tourist attractions, spring ancient street, shopping mall and snack street. Our hotel is very beautiful room is spacious and very appointed with walk-in closet, speed internet and WIFI, comfortable King Koil mattress and Agraria amenities. We provide delicious food and facilities help you have amazing trip.

We are very glad you enjoyed your stay last time and looking forward to welcoming you back in the near future!

Yours Sincerely,

Sharon

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Reviewed 16 April 2018

I arrived at the hotel late and the English speaking staff was extremely courteous and helpful in getting me checked in quickly and then to my room. Definitely, one of the nicest hotels I've stayed at anywhere in the world. The room was very large and well appointed with all the convenience and amenities that one would expect from Intercontinental Brands. I cannot comment on the food or other services because it was only one night stay.

  • Stayed: April 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Public Relations Manager at InterContinental Jinan City Center, responded to this reviewResponded 17 April 2018

Dear guest,

Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Jinan City Center.Hotel is located in the city center where you could walk to local famous tourist attractions like Daming Lake, Baotu Sping and Quancheng Square and Henglong shopping center. Room is spacious and very appointed with walk-in closet, speed internet and WIFI, comfortable King Koil mattress and Agraria amenities.

Valuable for money is very high recognition to us. Thank you very much! Looking forward to welcoming you back in the near future!

Yours sincerely,

Sharon

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Reviewed 11 March 2018

I have always stayed at the Hyatt ,when in Jinan .... decided to change and stayed at the Intercontinental , Jinan. No comparison between the two. The people at Intercontinental
are friendly, Caring ,Rooms better, Impressive Lobby and a great Buffet Spread - Both Breakfast and Lunch . Earlier at Hyatt it used to be sullen faces, mediocor buffet spreads , leaking Ceilings, Dirty Floors

  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kiran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Public Relations Manager at InterContinental Jinan City Center, responded to this reviewResponded 13 March 2018

Dear guests

Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Jinan City Center.

We are very glad to know that our staff and service helped in making your visit enjoyable, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

Sincerely,

Sharon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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