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Reviews (305)
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Reviewed 8 April 2016 via mobile

Love this hotel, been visiting over 6 years and every time is good. My highlight is breakfast with a full selection of Chinese and western styles. Rooms comfortable, quiet and clean. Staff always helpful.

Stayed: April 2016, travelled with friends
Thank DaBiZiLaowai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2016 via mobile

Great beds, good size rooms, good eateries, friendly service.
Air con didn't respond to adjustments, had to turn it off as it was too hot. Thankfully the window was able to be opened a little bit to allow for fresh air.
Hotel is well located, 3 minute walk to waterfront promenade. Taxis are cheap but you need a map to indicate where you want to go, or have hotel staff write your destination in Chinese.

Stayed: March 2016, travelled as a couple
Thank Astrid_4710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2016 via mobile

The hotel is quite simple with a few facilities such as fitness gym, swimming pool and spa.
However, the overall quality of the equipment is quite poor and the customer service as well.
The Hotel is not dirty but doesn't seem to be very clean.
The breakfast is simply terrible if you want to enjoy a western one.
The Chinese is ok but doesn't taste delicious.

Stayed: October 2015, travelled on business
Thank Frtav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2015

I've stayed here a few times. The rooms are large and reasonably priced, but the service is poor. I had a complain about my bill (I was being charged for room service items I never ordered or received) and the manager was extremely rude about the whole affair. Location is good though, the staff just need better training and an attitude adjustment.

  • Stayed: January 2015, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2015 via mobile

The room looks as advertised. We stayed in a standard double with our 2 year old in a crib. Now, we are reasonable people and we can deal with a lot of things. No air con is not one of them.
Good:
Room size
Adequate bathroom
View is ok
Common areas are very nicely decorated
Fully stocked bar in lobby
Bad:
No air conditioning (we were told that it is only "natural wind" during this time of the year and to open a window)
No WiFi
Pool is too cold (around 65°F, per the posted sign)
Jacuzzi is only for men - my 2 year old daughter couldn't even get in with my husband
Staff has only a mediocre level of English, leading to a very slow check-in
Crib was an ancient wooden thing that came with towels as bedding, and was designed to rock back and forth. Was very creaky.

I will not stay here again - there are too many similarly priced hotels close by where we can stay more comfortably.

Stayed: October 2015, travelled with family
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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