We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellence service and good location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Chengdu City Center
Ranked #40 of 2,790 Hotels in Chengdu
Reviewed 27 July 2017

Excellent and friendly customer service from all hotel staff, very helpful for my postal request at lobby. As Platinum member, I was lucky had room upgraded with fresh fruits plate. However, this hotel had been operated for years and needs to be refurbished (etc lighting / air conditioning / Capet ).

Convenient location for people whom travelling in Chengdu. Its at right in the central Chengdu, Its closes to Chunxi shopping street and Hongxing shopping street, it only takes less than 15 mins to walk to Taikooli, which is newest luxury shopping and entertaining area in Chengdu. also there is lot of another eating and shopping options around hotel.

It takes around 30 mins from airport without traffic and costs around CNY60.
There is a few locally bus stops just right at outside hotel for locally buses if you could understand in Chinese.

Room Tip: Higher Floors always have chance to have nice view.
See more room tips
  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Ruofan X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this reviewResponded 31 July 2017

Dear Ruofan X
Thank you very much for your online feedback concerning your recent stay at the hotel.
Delighted to read you enjoyed our central location quite near to Chunxi Road, IFS and Taikoo Li. As a valued IHG Rewards Club member we were pleased to extend the Platinum member benefits to you.
I do hope we can welcome you back again when you visit Chengdu.

With best wishes
William Hall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (807)
Traveller rating
Traveller type
Time of year
Language
  • More languages

8 - 12 of 807 reviews

Reviewed 19 July 2017

Very beautiful scenic view hotel situated right in the center of the Chengdu. Maintained with very good standards, has many facilities like swimming pool, massage, gym.
Restaurant is also very attractive.

Room Tip: higher floor has more beautiful views towards roadside.
See more room tips
  • Stayed: August 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank akash325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this reviewResponded 21 July 2017

Dear akash325

Many thanks for your feedback and I was very pleased that you had enjoyed your stay and found the location and our wide range of facilities to be good and attractive.
I do hope we can welcome you back to downtown Chengdu on your next visit.

With best wishes
William Hall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2017

Was there for 2 nights in Juli 2017. This hotel is certainly comfortable (the beds are better than most beds in China!). Some rooms have already been updated but others not and those are bit old and tired. Time to update it all but please ditch the Ikea lamps!
Breakfast was good with a decent choice of asian and western food, fruit and good coffee!
Dinner on the other hand was horrible. The kitchen seemed closed but we could come for dinner (we were too tired to go anywhere else). It took them a long time to prepare our dinner, main course came when we were still eating soup and the fries of 2 main courses came 20 minutes later.....
Can not recommend this restaurant but the hotel as such was not bad at all.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank bejopare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this reviewResponded 4 July 2017

Dear bejopare

Thank you very much for your feedback concerning your recent stay at the hotel.
I was pleased that you enjoyed our rooms and breakfast. I was sorry to read the dinner experience you had, the order of service was certainly mixed up and I shall follow up on your comments and share them with our team.
I do hope we can welcome you back on your next visit to Chengdu and I thank you again for your feedback.

With best wishes
William Hall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile

Rating of this hotel was the only 4 stars in our package that included Beijing, Xian and 3 more cities in China . To our surprise it was as good or even better that any of the others. Should be rated 5 stars, no doubt in my mind

Stayed: June 2017, travelled as a couple
Thank Angelllllllllll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this reviewResponded 7 June 2017

Hello Angel

Many thanks for your feedback and delighted to read you enjoyed your stay at the hotel.
I do hope that you had a great trip around China and that we can welcome you back again to Chengdu.

With best wishes
William Hall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017 via mobile

We visited this hotel on a number of occasions and it offered comfortable accommodation in a central locale - as its name suggests. Perfect for meeting clients.

It was nothing special but met our needs at the time.

Stayed: July 2016, travelled on business
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this reviewResponded 20 May 2017

Dear Greg C
Thank you for your feedback concerning your recent stay with us, I am pleased you had a comfortable stay and were able to have your business meetings in the hotel. As a repeat customer we value you your support so hope we can welcome you back again soon.

With best wishes
William Hall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chengdu hotels
1.7 km away
Holiday Inn Chengdu Oriental Plaza
12.2 km away
Crowne Plaza Chengdu Panda Garden
0.6 km away
Haiyatt Hotel
Haiyatt Hotel
#63 of 2,790 in Chengdu
278 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Rhombus Park Aura Chengdu Hotel
5.2 km away
Holiday Inn Express Wuhou Chengdu
1.3 km away
Dorsett Grand Chengdu
Dorsett Grand Chengdu
#14 of 2,790 in Chengdu
401 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Chengdu City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Chengdu City Center

Address: No.31 Zongfu Street, Jinjiang District, Chengdu 610016, China
Phone Number:
Region: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#34 Luxury Hotel in Chengdu
#38 Best Value Hotel in Chengdu
Price Range: $101 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chengdu City Center 4*
Number of rooms: 402
Official Description (provided by the hotel):
The superb, convenient location in the heart of the Central Business District, adjacent to the “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and Chuan Xin Mansion. The hotel offers 402 guest rooms and suites including the new Premier and Club rooms and suites. A comfortable stay awaits with attentive, courteous service plus the full facilities of our exceptionally designed rooms.For large scale events the 630 square meter ballroom can accommodate up to 550 guests. The ballroom is complemented by 10 other meeting rooms ranging from the 130-seater auditorium to the smaller 10-seater Boardroom. Crowne Plaza Chengdu City Center offers an outstanding selection of restaurant and lounge venues to suit your every need. These include the Lobby Lounge, Sky Lounge and four restaurants serving Chinese, Japanese and International cuisine. An array of leisure facilities are available that include a heated indoor swimming pool, a brand new Fitness Center and Sukhothai Spa.Earning the reputation as one of the region’s finest hotels, “TRAVELING FOR SUCCESS” to Crowne Plaza Chengdu City Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, IHG, Expedia, Ctrip TA, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Chengdu City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chengdu
Chengdu Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing