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Reviewed 10 August 2016

the pictures of the tulip inn airport in chengdu looked nice, friendly and inviting, but the actual experience was anything but. the only selling point from the description that was actually true was the proximity to the airport, which was a plus for me as i had a short stay. One positive was the free airport shuttle and the driver, he was courteous and by far the most helpful employee I enountered. The wifi barely worked and with no on speaking English on staff, i was unable to have them resolve the issue, or any issue i had for that matter, and unfortunately there were many-the air conditioning in my room was broken and couldn't be fixed, so i slept with the window open as it is very hot in china in august, which led to lots of bugs flying in, but the alternative was too warm...there were bugs all over the front desk that noone bothered to clean up until much later and overall it just was not a comfortable, accommodating place to be. I felt like i was burdening them by staying there and would never go back, nor would i recommend it to anyone. The employee at the front desk at least tried to be helpful, although I could tell it was aggravating to her, but the manager, Angle, sat next to her while we struggled and didn't even look up or attempt to help. I was wondering why the price point was so low, since the pictures looked so nice, but now i know why, very disappointing.

Date of stay: August 2016
  • Trip type: Travelled solo
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Review collected in partnership with Golden Tulip Hotels
Thank Sunshine278795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2016

The shutter service arrived within 10mins after call from airport's phone. The location was quite remote, The shutter bus took about 35 mins in the morning peak hours to the airport. The facade of the building looked old and the reception staff spoke only Chinese, however, the hotel room we stayed was spacious and clean. The breakfast was simple Chinese foods.
It is suitable for overnight stay to catch an early morning flight.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
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Thank TCZeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC