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Holiday Inn Express Barranquilla Buenavista
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Reviews (150)
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1 - 6 of 150 reviews
Reviewed 30 January 2018

Very good hotel located near a large shopping center with excellent city view.
The hotel is not near the airport but is in a good neighborhood and close to main freeways.
The personnel was attentive and helpful.

Stayed: January 2018, travelled on business
Review collected in partnership with this hotel
Thank Franicisco O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina C, Director de Recepción at Holiday Inn Express Barranquilla Buenavista, responded to this reviewResponded 7 February 2018

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

Small rooms and its away from anywhere, the check in takes 10 to 15minutes, but our lunchtime food order took 1 hr (2 salads and 2 kids burgers??)
The pool is small and the public area cramped.
Good for the single business traveller eating elsewhere but otherwise there must be better....

Stayed: December 2017, travelled with family
Thank DanbyCircus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Barranquilla Buenavista, responded to this reviewResponded 11 January 2018

Hi DanbyCircus,

Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the size of the room, the check in service, and food service just to name a few. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a great experience. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns.

Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future.

Regards,

Mike F.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

It seems that some chains really up their game when they come to Colombia. This is a well located hotel with great service and modern, clean rooms. We were staying during the Colombia-Brazil soccer game in the city when every hotel was packed yet, the Holiday Inn staff both maintained excellent levels of service while entering into the game spirit. This is an "express" so there is more self-service then in some hotels but with so many great restaurants located close by this wasn't an issue for us. I would be glad to stay in this hotel again.

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina C, Front Office Manager at Holiday Inn Express Barranquilla Buenavista, responded to this reviewResponded 19 September 2017

Dear Guest,

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback.

We appreciate your loyalty and We hope you will visit us again.

Sincerely,

Gina,C.

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Reviewed 5 August 2017

Brand new hotel in a nice and safe part of town, about 25 minutes away from both the city centre and the airport. Large and modern room, with plenty of sockets and good WiFi. Better than expected breakfast with good views of Barranquilla, and a small but welcoming swimming-pool. Not much to do in the area, but there are a couple of shopping malls a few minutes away. I guess I'll be back.

Room Tip: Elite guests of IHG hotels may be upgraded to a bigger room
  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank josmon10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina C, Director de Recepción at Holiday Inn Express Barranquilla Buenavista, responded to this reviewResponded 11 August 2017

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Gina,C
Frontdesk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

Stayed here for multiple days and it is a great find in Barranquilla! It is a very clean, and modern hotel, with very nice rooms with either a great view of the coast or cityscape.

The pool is a jewel with a view overlooking the coast, and the free breakfast is a great combination of local foods. The only downside is there is no room dining service, so you have to order out but they make sure visitors are accompanied by a staff member.

The customer service is very reliable and staff are very courteous and always willing to help. They help with calling taxis which is very relied upon as transportation around Colombia. The location is further away from the airport but is in a safer part of town, within close proximity to the Buenavista shopping area.

I highly recommend and would stay here again!

Stayed: July 2017, travelled with friends
1  Thank bcramso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina C, Front Office Manager at Holiday Inn Express Barranquilla Buenavista, responded to this reviewResponded 24 July 2017

Dear guest,

Thank you for taking the time to tell us about your experience at Holiday Inn Express BARRANQUILLA BUENAVISTA.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience and to keep our team members motived to give the best service all the time.

We hope to have you very soon in our hotel again.


Best regards,

Gina,C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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