I just got back from a stay at this property. The hotel es well located in the area of Bocagrande, just across from the beach. My stay here was pleasant.
We got there on an early flight and were told that check-in was at 3pm, but we could choose to pay early check-in for about 20USD per person. We decided to pay this. They wouldn't allow us to pay in dollars so we had to go find a place to exchange currency which ended up being about 3 blocks away.
We paid the fee and were given the bracelet since we had booked all inclusive and were told to go have breakfast and that our room would be ready by the time we were done. However this didn't happen. We had to wait for more than 2 hours to get our room, and this was disappointing because it completely defeated the purpose of having paid early check-in.
The room itself was clean and comfortable, and the entire staff is extremely polite and accommodating.
The hotel is a bit old and it definitely needs updating, and since this was a holiday week it was very full so despite having 4 elevators it took a very long time to get from floor to floor.
The food was not very good. I have stayed at many all inclusive hotels around the world and this is very different from regular all inclusives. There is only one restaurant and a snack at the pool and the menu is pretty much the same every day, so this can get a little boring if your stay is long. However Cartagena has many great places to eat, so I would definitely recommend going out as much as possible.
Overall my stay was pleasant and the hotel was adequate.
- Official Description (provided by the hotel):
- Hotel Cartagena Plaza is located just 10 minutes away from the Rafael Nuñez International Airport and only 5 minutes away from the historic downtown. In front of the beaches of Bocagrande and steps away from casinos, boutiques, restaurants and banks. 311 standard rooms, suites and junior suites; Panoramic swimming pool on floor 18 with the best view to the Walled city and modern Bocagrande, also, recreation and entertainment for adults and children and “Pelikanos” Kids club. Delight your palade in our Le Place buffet Restaurant, with the best national and international food, or enjoy gourmet dishes in Kazabe Restaurant and Sushi Bar. Also, business center with wide band Internet, WI FI (FREE) in all the hotel, room service, safe deposit boxes, phone services, laundry, nursery, cafeteria, Rezak Bar Club Disco, luggage room,parking lot. ... more less
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