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22 - 27 of 778 reviews
Reviewed 6 March 2020

This is in a Great Location within walking distance to many restaurants, stores, and shopping. The Room was normal like any other comfortable mini bar and snacks. The Lobby nice just wish they would have a Bigger Bar area, they do have a small bar that you can easily miss if you Do not ask about it. Overall very Clean and Safe but best part was Location

Room tip: Best view in the Restaurant I believe 8th Floor
Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
1  Thank Jesquivel23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HSFPM, Director de Relaciones con Clientes at Hotel San Fernando Plaza Medellin, responded to this reviewResponded 6 March 2020

Dear guest,
Receive a cordial greeting.
We value and appreciate your kind comments; as well as the time taken to write and qualify.
We will consider them in our continuous improvement plan.
We look forward to your visit again.

Service team Hotel San Fernando Plaza Medellín.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2020 via mobile

My partner and I booked this on a return to Bogotá. Staying in a different area than previous. Parking was very stressful and parking staff not so helpful, Parking is actually on the 4 th floor for this hotel in the multi storey car park. Just to save anyone staying the hassle we had. apart from that all good in hotel. Check in staff friendly. Rooms spacious. Bathroom spotless. Great fantastic area of bars restaurants. Would recommend.

Date of stay: January 2020
Trip type: Travelled as a couple
14  Thank robert c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HSFPM, Director de Relaciones con Clientes at Hotel San Fernando Plaza Medellin, responded to this reviewResponded 4 February 2020

Dear Guest,
Our desire is to always provide a high quality service, to please our visitors with every detail so that your stay is calm and pleasant.
We thank you for your positive comments and we will be happy to assist you again in this Your House in the city of Medellin.
Thank you for choosing us!

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Reviewed 16 December 2019 via mobile

This is probaly my favourite hotel on the planet if you havent been here i surgest you do its magnicient from the staff to the rooms to spa and not forgetting the food they have very proffesional chefs especially the mane cook natalie the way the serve you its mind blowing look out for a waiter called deiby his just one who ive known for a while and treats me like a king after youve had a meal you can relax by the pool and be served awsome cocktails by another one of my good friends alex the bartender who will kill me if i dont mention him the lady who is giving out the towels her name is natalie also very helpful and then you have the spa ladies who are very proffesional lorain ,manuella, louisa many more so check it out trust me im brittish and were very fussy bye for now also the recepiotist perfecto lizet, and maria

Date of stay: December 2019
Trip type: Travelled solo
1  Thank mrkgreen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HSFPM, leidi correa ejecutiva de marketing digital at Hotel San Fernando Plaza Medellin, responded to this reviewResponded 24 December 2019
Google Translation

Apreciado Huésped,

Es de nuestro agrado saber de su gratificante experiencia, trabajamos día a día para que nuestro servicio e instalaciones sean siempre las mejores.
Agradecemos sus comentarios y esperamos su visita en esta Su Casa en la ciudad de Medellín.
Cordial saludo.

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Reviewed 19 November 2019

We spent a week at this hotel and had the best experience! From the moment we arrived, excellent customer service. Everyone was attentive to our needs, from the concierge, to the restaurant personal to the gym instructor. Everyone!!!!
Breakfast was delicious, and the rooms and view were outstanding!
The location of the hotel is very good too, close to restaurants and shopping malls. Will definitely stay here again!

Date of stay: November 2019
Trip type: Travelled with family
2  Thank dnaMidwest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HSFPM, leidi correa ejecutiva de marketing digital at Hotel San Fernando Plaza Medellin, responded to this reviewResponded 19 November 2019
Google Translation

Apreciado Huésped,

Es de nuestro agrado saber de su gratificante experiencia, trabajamos día a día para que nuestro servicio e instalaciones sean siempre las mejores.

Agradecemos sus comentarios y esperamos su visita en esta Su Casa en la ciudad de Medellín.
Cordial saludo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2019

I consider there is no other place to have the greatest time of all times on Vacation rather than the Hotel San Fernando at Medellin Colombia. The hotel is super nice , the installation , décor, ambiance makes the perfect atmosphere to enjoy a peaceful and upscale vacation. Everything is really well organized and oriented to satisfy all your needs. This hotel is not an all-inclusive, nevertheless , it worth every penny you may spend for the food and drinks .They exceed your expectations in every detail and everything well prepared and tasty. Their sleeping quality is one of the best that I have experience so far, I honestly had a very hard time waking up!!!. All this are certainly things that make this hotel attractive but what will honestly blow your mind away is the personnel. I have travelled a lot and really know very well the service industry so it is really difficult to surprise me at this point of my life but the way they make you feel at home, run the extra mile and go above and beyond to basically spoil you, just took my breath away!!! My greatest compliments to the hotel administration for the hotel organization and services but even more for the great staffing they have, they are a great asset to the company and hope the management honored every unexpected detail they make to satisfy the clients. Thank you Hotel san Fernando management and staff for making my days in Medellin the best ones ever!!

This will be surely my number one place in my next trip to Medellin

Date of stay: November 2019
Trip type: Travelled solo
1  Thank Emin Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HSFPM, leidi correa ejecutiva de marketing digital at Hotel San Fernando Plaza Medellin, responded to this reviewResponded 3 December 2019
Google Translation

Apreciado Huésped, reciba un cordial saludo!


Agradecemos sus comentarios, nos llena de orgullo y satisfacción saber que cumplimos con nuestro objetivo, concentramos nuestros esfuerzos en brindar experiencias memorables a nuestros huéspedes para ofrecer una estadía digna de repetir.

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