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Hotel Dann Carlton Belfort
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Reviews (340)
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Reviewed 1 February 2018

Beautiful Hotel good location people very nice excellent breakfast , Room need more electrical outlets near desk. WI fi in upper rooms very unstable many nights I had to go at 11:00 pm for 2 hours to the first floor with my computer I complained but they said the line is going to be changed. Not good if you had to work at night or use your computer very upsetting.

  • Stayed: January 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank feromeyepo717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Belfort D, Director de Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this reviewResponded 5 February 2018

Respected guest.

On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for taking the time to share your comments with us.

Your opinion is very important to us and it allows us to improve our service every day, for this reason we apologize for the problems with the wifi, we are working for improve this service.

We appreciate if you gave us the opportunity to visit us again soon so we can give you the 5 star hotel service you deserve.

Remember that the doors of the Hotel Dann Carlton Belfort are always open to people as special as you.

Thank you for helping us serve you with kindness and excellence.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017

We loved our stay at the Dann Carlton in Medellin. The staff was attentive and even knew who we were by the second day. They knew our names, our preferences for breakfast, and our beer choices. We loved practicing Spanish with the crew and spending time out by the pool. The location of the hotel was perfect for work--right in the center of everything but off the main road so it was quiet.

Stayed: October 2017
Thank BodogArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Belfort D, Director de Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this reviewResponded 16 November 2017

Respected guest.

On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for taking the time to share your comments with us.

Your opinion is very important to us and it allows us to improve our service every day.

We appreciate if you gave us the opportunity to visit us again soon so we can give you the 5 star hotel service you deserve.

Remember that the doors of the Hotel Dann Carlton Belfort are always open to people as special as you.

Thank you for helping us serve you with kindness and excellence.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

My girlfriend and I stayed 2 nights over a weekend. The rooms were nice but lacking amenities. The lack of bottled water was annoying. The bathroom was small but nice. Water Saturday morning was tepid at best. Saturday night a party downstairs was so loud my girlfriend and I could barely talk let alone sleep. Service was friendly and attentive. The staff even spoke some English, which is rare for Medellin. The hotel WiFi was free and still not worth the money. It was truly awful.

Stayed: October 2017, travelled as a couple
Thank Catbert10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Belfort D, Director de Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this reviewResponded 3 November 2017

Respected guest.

On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for taking the time to share your comments with us.

Your opinion is very important to us and it allows us to improve our service every day.

We appreciate if you gave us the opportunity to visit us again soon so we can give you the 5 star hotel service you deserve.

Remember that the doors of the Hotel Dann Carlton Belfort are always open to people as special as you.

Thank you for helping us serve you with kindness and excellence.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

Tis place was awesome. Rooms was spacious with modern amenities. There is also a very good restaurant at this hotel. Best thing about hotel dann is that you can walk to a nice mall and a great hangout are in a few minutes.

Room Tip: higher floors are much quieter with a nice view of the mountains
  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank DavidGard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Belfort D, Director de Relaciones con Clientes at Hotel Dann Carlton Belfort, responded to this reviewResponded 17 August 2017

Respected guest.

On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for taking the time to share your comments with us.

Your opinion is very important to us and it allows us to improve our service every day.

We appreciate if you gave us the opportunity to visit us again soon so we can give you the 5 star hotel service you deserve.

Remember that the doors of the Hotel Dann Carlton Belfort are always open to people as special as you.

Thank you for helping us serve you with kindness and excellence.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

I booked this hotel on line when leaving the UK and 9 out of 10 times I get it spot on this being one of them. Great welcome and as it's quite I have the run of the hotel. Every attention is given at all times by all staff. A true gem of a hotel. Had food several dishes and none have disappointed. Although the gym is small not a lot of equipment it does the job. Booked into a spa treatment and it's dam good. Fell asleep during treatment and nobody disturbed me. When I woke up they served me some tea and cake bonus . Room very clean and a huge 60 inch flat screen TV. Very comfortable bed as I'm always worried about getting a good night sleep again 5 stars. Hotel also has a nice size pool and for the last few days had it all to myself. Perfect start to a holiday. I definitely recommend this place not to far to centre and peaceful location.

Stayed: August 2017, travelled solo
Thank Harry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Belfort D, Director de Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this reviewResponded 17 August 2017

Respected guest.

On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for taking the time to share your possitive comments with us.

Your opinion is very important to us and it allows us to improve our service every day.

We appreciate if you gave us the opportunity to visit us again soon so we can give you the 5 star hotel service you deserve.

Remember that the doors of the Hotel Dann Carlton Belfort are always open to people as special as you.

Thank you for helping us serve you with kindness and excellence.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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