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Reviewed 22 November 2022

Excellent stay as always. It’s the only casino we stay at because it’s one of the cleanest and friendliest in AC. Plus the beverage service while playing is fast and of good quality. You earn comps much faster here.

Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank Margaret H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Danielle S, Guest Services / Front Office at Hard Rock Hotel & Casino Atlantic City, responded to this reviewResponded 23 November 2022

Dear margarethH7949HE: Thank you for sharing the valuable feedback from your recent visits to Hard Rock Hotel & Casino Atlantic City. We’re delighted to hear that you continue to receive great service and have great experiences! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your kind words and happy experiences.

We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2022 via mobile

I've come to expect a flawless experience when I arrive at the Hard Rock Atlantic City, this trip was no exception. Friendly staff greeted me as I journeyed to the front desk, a happy agent did my admitting and told me how nice my room will be... And it was. Clean, fully stocked with their typical amenities.
The gaming floor was a bit more crowded then to would expect for an off season weekend, but that what happens when you have one of the finer locations on the boardwalk! As the large crowds milled around the staff kept the place looking sharp. I watched guards and waitresses help the new visitors find where they wanted to be or where a favorite machine is located.

Date of stay: November 2022
Trip type: Travelled solo
2  Thank 1313mockingbird
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Danielle S, Guest Services / Front Office at Hard Rock Hotel & Casino Atlantic City, responded to this reviewResponded 21 November 2022

Dear 1313mockingbird: Thank you for sharing the valuable feedback from your recent visits to Hard Rock Hotel & Casino Atlantic City. We’re delighted to hear that you continue to receive great service and have great experiences! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your kind words and happy experiences.

We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2022

My room was spacious, clean and had everything you can need. The bathroom was also very large and clean. The casino had newer games and they nearly all worked. Couldn't ask for more. I highly recommend staying at the Hard Rock.

Date of stay: November 2022
Trip type: Travelled as a couple
2  Thank Gregor325
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Danielle S, Guest Services / Front Office at Hard Rock Hotel & Casino Atlantic City, responded to this reviewResponded 21 November 2022

Dear Gregor325: Thank you for sharing the valuable feedback from your recent visit to Hard Rock Hotel & Casino Atlantic City. We’re delighted to hear that you enjoyed your visit! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your kind words and happy experiences.

We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2022 via mobile

Had a great time and would not change a thing. Happy Friendsgiving and had the best luck. Everything was clean and the staff was very very friendly and helpful. Can’t wait to do it again next year. :) :)

Date of stay: November 2022
Trip type: Travelled with friends
1  Thank idl1287
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Danielle S, Guest Services / Front Office at Hard Rock Hotel & Casino Atlantic City, responded to this reviewResponded 21 November 2022

Dear idl1287: Thank you for sharing the valuable feedback from your Friendsgiving visit to Hard Rock Hotel & Casino Atlantic City. We’re delighted to hear that you had a great time and received friendly and helpful service from our team! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your kind words and happy experiences.

We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2022

Everything was great wonderful hotel
Corners of shower were dirty had hair from previous guest other than that five star visit

Nicely decorated and the rest of the room bed sheets etc all seemed clean

Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank Stay25847706120
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Danielle S, Guest Services / Front Office at Hard Rock Hotel & Casino Atlantic City, responded to this reviewResponded 18 November 2022

Dear Stay25847706120: Thank you for sharing the valuable feedback from your recent visit to Hard Rock Hotel & Casino Atlantic City. While we’re delighted to hear that you had a great experience, we apologize for the condition of your guestroom bathroom. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your kind words and suggestions for improvement.

We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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