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Caesars Atlantic City
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Reviews (12,151)
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5,800
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Reviewed 30 March 2018

Great location - direct access to shopping and boardwalk. Lots of great restaurants inside or within walking distance. Stay in the Centurian tower - the rooms are more spacious and newer. The views are also better as well. And closer to the gaming action. There's 2 floors of gaming - slots and tables. There's less of a wait for drinks to arrive on the 1st floor of the casino floor than the 2nd. Must try Gordan Ramsey's pub - lobster roll!

Room Tip: Try to get into the Centurian tower, the rooms are more spacious, better views and the shower is amazing - good pressure.
  • Stayed: March 2018, travelled with friends
    • Value
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Review collected in partnership with Caesars Entertainment
Thank Truebleu11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 2 April 2018

Hi

Thanks for your review of Caesars! We are so happy you enjoyed your experience. We appreciate you choosing Caesars and hope to welcome you back soon! Your next visit we suggest you try our restaurant Café Roma for a quick bite or an epic meal.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

staff were courteous and assisted when asked. we didn't stay in the hotel. The staff at the gambling tables were helpful and patient. they didn't rush you to place a bet. the cocktail waitress was very sociable and willing to accommodate us.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank mbernotsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 2 April 2018

Hi

Thanks for your review of Caesars! We are so happy you enjoyed your experience. We appreciate you choosing Caesars and hope to welcome you back soon! Your next visit we suggest you try our restaurant Café Roma for a quick bite or an epic meal.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

My room was clean had a nice view the staff is very friendly my overall experience was great. We ate brunch at the Palace Court and the quality and the selection was amazing. I can't wait until my next trip

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Caesars Entertainment
1  Thank mamie41jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 2 April 2018

Hi!

Thanks for your review of Caesars! We appreciate your loyalty and your willingness to recommend Caesars Atlantic City to others! We are so happy you enjoyed your experience. We appreciate you choosing Caesars and hope to welcome you back soon! Your next visit we suggest you try our restaurant Café Roma for a quick bite or an epic meal.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

Not a good experience. Charged to check in early. Poor food options. Buffet is terrible. Cafe Roma Breakfast overpriced and inedible. Wait staff innatentive and rude. Rewards points not accepted anywhere worth eating. Room was clean but was overwhelmed by the aroma of bleach. Paid a premium for a view of the parking garage, I could see if this was a comp. Online checkout was not working. Had to wait in line just to turn in keys. Was Charged to park. Will be a long time before we go to this property again. Too much competition locally that values your money and business and believe me we are not very hard to please. I could list more complaints but it's not worth the energy. Atlantic City really needs to take a honest look at the competition. 12 casinos down to 6 or 7 with not many guests or gamblers. They really need to concentrate on making their guests feel valued and not Nickle and Dime everyone that walks in the door just to keep the lights on.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Caesars Entertainment
2  Thank davidpY8288ZY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 11 April 2018

Hi David!

Thank you for your feedback. We are concerned that your overall expectations were not met and we are sorry you were disappointed in the services your received. Please check your messages, so we can arrange for the Customer Service Team to contact you directly.

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Reviewed 28 March 2018

My room in Centurion tower was great. The coffee shop down in lobby area....not good. the $5 coffee roll was stale. Hard as a rock. I realize its March and the stock probably isnt rotated quickly...but dont sell stale pastries. Make less / order less, keep it fresh!

That was my only complaint. I ate at the Asian restaurant last night and that was very good.

  • Stayed: March 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank Matt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 2 April 2018

Hi!

Thanks for your review of Caesars! We apologize for the disappointment and the inconvenience you experienced. We appreciate your comments and will pass them along. We appreciate your loyalty and your willingness to recommend Caesars Atlantic City to others! We are so happy you enjoyed your experience. We appreciate you choosing Caesars and hope to welcome you back soon! Your next visit we suggest you try our restaurant Café Roma for a quick bite or an epic meal.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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