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Reviewed 3 weeks ago via mobile

We have stayed for a week in November weather was not cold it was warm, Polite staff, pleasant Manager. Over see coral diving, Just enjoy and all will be perfect:) food was good room was big and clean. If we coms yo Hurghada Serenity Makadi Beach will be the first choice.

Date of stay: November 2018
Trip type: Travelled with family
2  Thank denijsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear denijsn,

Thank you for choosing the Serenity Beach Resort and for taking the time to post your kind and helpful review.

We are very pleased to read that you enjoyed your stay with us.

It was a pleasure to meet you and we hope you will return soon.

We always remain at your service.

Kind regards

Angelika
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Stayed at Serenity Makadi Beach for a week, excellent experience, management is just awesome especially Mr Aladdin. Have several pools, relaxing pools, warm water pools, games pools, kids pools and also have free access to Aqua Park and Luna Park resort. Food variety is good too. Our room was 15 seconds walk from the beach, free hotel restaurant on the beach too. Everything was nice and clean. Would recommend and visit again.

Date of stay: November 2018
Trip type: Travelled with family
2  Thank Adeel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Adeel R,

Thank you so much for sharing this lovely review about our hotel, we really appreciate it.
We are delighted to read that you and your family enjoyed your stay with us and that our facilities met your expectations.
It was a pleasure to host you all and we hope we will meet you at Serenity Beach again in the near future.
Best wishes,
Angelika
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Perfect hotel with perfect staff they never say no always say yes with big smile the gardens very beautiful hotel has five swimming pools two of them salty from the sea. Food very tasty and room spacious and we'll equipped. Aladin the GM fery helpful and professional working all day around everywhere. Sure will be back

Date of stay: November 2018
Trip type: Travelled with family
1  Thank NorthStar34129892879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you for choosing the Serenity Makadi Beach and for taking the time to post your kind and helpful review.
We are very pleased to read that you enjoyed your stay with us.

It was a pleasure to meet you and we hope you will return soon.

We always remain at your service.

Kindest regards,
Kathy
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Myself and my wife has enjoyed all facilities. Hotel is very beautiful staff are friendly well trained room 1140 best sea view and we cleaned food at the buffer very delicious with lots of variety. Will be back soon

Date of stay: November 2018
Trip type: Travelled with family
1  Thank FarAway54237554377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered.

We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition.

We will be looking forward to welcoming you back to Serenity Makadi Beach again soon.

Kindest Regards,
Kathy
Guest Relations
Serenity Makadi Beach

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Reviewed 4 weeks ago

The best service, smiling cooperative staff and polite welcoming. Amazing place .All of us enjoy with relaxing pool, beach and aqua park. We enjoyed with animation team and swimming pools. I don’t want talk about the food as is the best in Hurghada (home made) Rooms well equipped spacious and clean. I have to mention the remarkable General Manager Aladin for his hospitality and professionalism. Without doubt will be back

Date of stay: November 2018
Trip type: Travelled with family
1  Thank nona n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Ms. Nona,

First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Serenity Beach and your kind words of joy, which are of high importance for us at all times.
We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.
We are impatiently looking forward to host you again, please consider Serenity Hotels your home away from home.

With best regards,
Kathy
Guest Relations Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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