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All reviews vijay kumar excellent stay bell boy nice person bell desk door man gym and swimming pool room service value for money excellent service room cleaning nice hotel visit gurgaon medanta hospital hotel staff is special thanks excellent property
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Reviewed 24 January 2018 via mobile

Very happy to be here. It was an awesome stay, staff are very cooperative, vijay kumar behaviour is awesome along with ravi dubey the cab driver. Recommended for peaceful and happy stay nice facilities, rooms well furnished, cleanliness is on top priority it was overall a nice stay and worth living here.

Date of stay: January 2018
Trip type: Travelled on business
2  Thank NihitS23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 20 February 2018

Dear Sir,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

I have stayed at this place couple of times -2014 and 2017.
The hotel is close to the airport ~30-40min with usual traffic. Its near Rajiv Chowk so close to major hospitals and malls.
The rooms are spacious. Internet speed is ok ..
Staff are friendly and helpful.
The facilities were better when we stayed in 2014. In Dec 2017-the washroom tub leaked water onto teh carpet outside. The heating was managed through heaters /blowers.
Each time our stay came with a free breakfast buffet and I must its one of the good buffets with a kot of variety and food is delicious .
We also ordered ala-carte for dinner which I must say was sumptuous.
Would stay again.

Date of stay: December 2017
Trip type: Travelled with family
2  Thank Patekphilippe2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 20 February 2018

Dear Sir,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

While I regret the inconvenience you have experienced regarding water leakage form bath tub, Please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Nice behaviour of staff members especially Vijay kumar (BELL BOY) helped me a lot.
Even food is also very good and better varieties in bfast.
House keeping and room service is very good.
Hotel is in prime location and safe.

Date of stay: January 2018
Trip type: Travelled on business
2  Thank Rupesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, other at The Acura BMK, responded to this reviewResponded 24 January 2018

Dear Sir,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018 via mobile

The hotel is very nice and functions is wonderful health club and swimming pool also is good and staffs is very very unique specially bell boy Mr v k yadav and food quality very nice lovely testy the cleaning service are extremely and location is very nice my stay is lovely thanks

Date of stay: January 2018
Trip type: Travelled on business
Thank Veer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, other at The Acura BMK, responded to this reviewResponded 24 January 2018

Dear Sir,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018 via mobile

perfekt danke Für die super Betreuung von vijay und ich komme wieder staff is very nice and polaitly also and Airport is very near so this one restorent is malticusion and very near railway Stationen and all staff is Gold and Parking so very nice also my stay is lovely i am stay again this Hotel thanks

Date of stay: January 2018
Trip type: Travelled with family
Thank Montag J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, other at The Acura BMK, responded to this reviewResponded 24 January 2018

Dear Sir,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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