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All reviews country inn ambience mall club carlson business trip value for money business hotel national highway close to the airport industrial area room service check in was quick room was spacious dlf cyber city delhi airport food quality is good hotel is located nice experience
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Reviewed 20 September 2015 via mobile

The room provided to run the training program was not large enough....was lucky to have only half the number of participants show up as it would have been a tight squeeze.

On the first day the one of the staff was trying to convince the facilitator to take a break which seemed to assist the hotel logistics....normally it is flexible as per client needs....

The projector in the conference room was not of good quality....made the videos look very archaic....

The food in the restaurant (Mosaic) was good.

Overall an average experience.....

Stayed: September 2015, travelled on business
1  Thank VagabondDNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanchanRizvi, General Manager at Radisson Gurugram, Udyog Vihar, responded to this reviewResponded 23 September 2015

Dear Guest,

Thank you for your valuable feedback.

We are disappointed to hear that you did not find the services and facilities extended at our hotel up to your expectation.

Sir, Please drop a email about your conference/ event details on pr@cisnh8gurgaon.in, where we can analyse your event details. Because we are unable to match the feedback from our event feedback cards.

Although we have noted your feedback and have shared with the concerned team to address and to ensure it is not repeated. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet.

We always consider that our guest feedback's are a source of opportunity and improvement which enable us to elevate our products and services to the next level. once again would like to thank you for putting together your thoughts and sharing it with us.

Your feedback is taken most seriously, and will use it to fine tune our operations in the hope that on your next visit to our property; we can exceed your expectations. We assure you that our guest is of prime importance to us and rest assured that we are working with our team to address the issue to ensure that we are able to handle the situation better in future.

We look forward to welcome you again at our hotel and this time we will make you fall in “love with this country”.


Best regards,

Kanchan Rizvi

General Manager, Country Inn & Suites by Carlson,Gurgaon Udyog Vihar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2015

  • Stayed: September 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
KanchanRizvi, General Manager at Radisson Gurugram, Udyog Vihar, responded to this reviewResponded 23 September 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 September 2015

  • Stayed: September 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
KanchanRizvi, General Manager at Radisson Gurugram, Udyog Vihar, responded to this reviewResponded 18 September 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 September 2015 via mobile

This is a very good hotel with all the facilities. The hotel is fairly new. The service is better. Rooms are clean. Good food. Ideal for business travellers. Close proximity to the airport. The only downside is that the entrance road is always congested.

Stayed: September 2015, travelled on business
Thank dreezone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanchanRizvi, General Manager at Radisson Gurugram, Udyog Vihar, responded to this reviewResponded 14 September 2015

Dear Guest,

Thank you for choosing to stay at Country Inn & Suites By Carlson, Gurgaon Udyog Vihar .

The location of our hotel is our USP, being centrally located in the business district of Gurgaon and close to the airport within the short radius.

We are pleased to know that the services and facilities offered to you are to your satisfaction.Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

Your feedback and general observations in regards to the hotel entry point has been shared with the hotel management team and we will work towards finding a solution towards the same.

It will be our pleasure and privilege to have you back at the hotel for yet another memorable
stay !

Best regards,

Kanchan Rizvi

General Manager, Country Inn & Suites by Carlson,Gurgaon Udyog Vihar

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Reviewed 11 September 2015

they have all the facilities and will always recommend it to everyone
worth each and every penny paid
staff was very helpful
they take it there personal responsibility to make guest comfortable
food was great

Room Tip: room 407 has a great view
  • Stayed: September 2015, travelled with friends
    • Value
    • Location
    • Service
Thank ak1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanchanRizvi, General Manager at Radisson Gurugram, Udyog Vihar, responded to this reviewResponded 12 September 2015

Dear Guest,

We would like to sincerely thank you for your kind words of appreciation.

Happy guests such as yourselves are our true ambassadors. The location of our hotel is our USP, being centrally located in the business district of Gurgaon and close to the airport within the short radius..The hotel offers four-star luxury within minutes of airport proximity, making it an ideal gateway to foreign shores.

We appreciate your feedback on the hotel facilities and services and we look forward to welcome you back soon!

Please friend us on Facebook to stay informed of our upcoming specials!

Best regards,

Kanchan Rizvi
General Manager , Country Inn & Suites by Carlson, Gurgaon Udyog Vihar.

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