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All reviews fourth floor sikanderpur metro coffee shop value for money health club excellent service mg road house keeping front office staff swimming pool nice stay business trip special thanks food quality breakfast spread palmyra ambience
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Reviewed 22 July 2017

We had a event organised here on the 22nd of Jul. Up until the last moment, they started harassing us for excess amount we had to pay for small services. Wifi not working, mic not working, AV equipment not setup. Water being served arbitrarily, and not in bottles, in glasses. Not replenished. Staff behaving extremely badly and rudely with the guests. My sincere request would be to stay away from the Hotel and not come remotely closed. DLF is much better.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
Thank Nitinjain1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabharwal-2, Rooms Division Manager at The Bristol Hotel, responded to this reviewResponded 31 July 2017

Dear Guest,

Thank you very much for investing your valuable time and writing to us on Trip Advisor. Please accept our sincere apologies for the inconvenience caused to you.
Your feedback is vital for us and we will certainly work upon to improve our product and services.
We would also like to bring to your notice that as the number of guest confirmed by you was 22 and guests who came for conference were 55, this let to arranging of services last minute.
Team The Bristol looks forward to welcome you back.

Best regards,
Rohit Sabharwal
Rooms Division Manager




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

Had a wonderful experience staying at this hotel. The staff is very courteous and would like to specially mention Shweta from reception who is great at her job and is thoughtful, quick to respond and very proactive.

Stayed: July 2017
Thank get2aniket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabharwal-2, Rooms Division Manager at The Bristol Hotel, responded to this reviewResponded 13 July 2017

Dear Guest,

Please accept our heartfelt gratitude for taking time to review us with feedback generous as this. We are truly pleased to know that you had a great time and experience during your stay. Thank you so much for your feedback for our colleagues- we have certainly passed your kind words to them and they are too eager to see you back at our hotel.

It has been our constant endeavour to exceed the expectations of all our guests and review as yours assure us of the path we are treading on. We would continue improving the experience for our guests and we look forward to welcoming you back soon.

Best regards,
Rohit Sabharwal
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2017

Pro-
1)courteous and professional staff
2) decent size rooms
3) great location, just next to the malls

Cons
1) amenities in the room could have been more

Its an old hotel but had undergone renovation. we liked it as a transit hotel

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank VeeJaay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabharwal-2, Rooms Division Manager at The Bristol Hotel, responded to this reviewResponded 3 July 2017

Dear Guest,

Greetings of the day!

Thank you very much for investing your valuable time and writing to us on Tripadvisor.

We are glad to know that you could appreciate our courteous and professional staff.
It has been our constant endeavour to exceed the expectations of all our guests.

We have noted your feedback regarding addition of amenities in the room.
Team The Bristol Gurgaon eagerly looks forward to welcome you back.

Best regards,
Rohit Sabharwal
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

Extremely courteous and helpful staff. The hotel is maintained quite well and clean. Housekeeping and Room service turnaround time was superbly quick!
In room dining was a bit expensive but the chicken club sandwich I had was one of best I have had so far.

  • Stayed: June 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank slimaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabharwal-2, Rooms Division Manager at The Bristol Hotel, responded to this reviewResponded 27 June 2017

Dear Guest,

Please accept our heartfelt gratitude for taking time to review us with feedback generous as this. We are truly pleased to know that you had a great time and experience during your stay.
It has been our constant endeavour to exceed the expectations of all our guests and review as yours assure us of the path we are treading on. We would continue improving the experience for our guests and we look forward to welcoming you back soon.

Best regards,
Rohit Sabharwal
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2017 via mobile

The hospitality was amazing quick services', all guests are treated equally if they have to keep you waiting because you are early still the attention will be same ... I really like that ... The receptionist anuj was very helpful, helped a lot throughout the stay bless you. Have a good future

Stayed: May 2017, travelled on business
Thank senthiluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabharwal-2, Rooms Division Manager at The Bristol Hotel, responded to this reviewResponded 21 June 2017

Dear Guest,

At the outset, we would like to thank you for your generous feedback. We are delighted to know that you had a great experience during your visit.

It has been our constant endeavour to exceed the expectations of all our guests and we are glad to hear some nice comments from you.

Team The Bristol Gurgaon eagerly looks forward to welcome you back.

Best regards,
Rohit Sabharwal
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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