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All reviews guru dronacharya metro station business hotel itc hotel value for money strategic location breakfast spread business trip indian dishes comfortable stay food menu business district the hotel staff main restaurant room service rooms are comfortable in room dining excellent place
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Reviewed 5 August 2018 via mobile

Amazing location, right on the Mehrauli Gurugram Road and next to our office complex, right outside Guru Dronacharya Metro station.What more can one desire?

The rooms are large and spacious, not the cramped, furniture-hitting-knee type of rooms you get in some star hotels. Comfortable too. Minor hiccups - a leaky flush, not set right for two days. Surprisingly, for the size of the room, the TV is small.

The breakfast buffet at the Orchid has a good spread. Tried their lunch too and had room service for dinner. Taste? Nothing to gush over, neither awesome nor awful, if you know what I mean.

The bar Nostradamus was literally empty between 7.30 PM and 9. Reason was soon apparent - not too many options. They try to push premium brands only and the staff did not look engaged.

Despite my asking about their loyalty programme, the guy at the reception did not make any effort to ask if I had a membership or try to persuade me to take one. This was unlike other hotel chains. Maybe they do not want loyalty? Nevertheless, given the advantages, will visit again. Hopefully they would have tided over the shortcomings.

Stayed: July 2018, travelled on business
Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth S, General Manager at Fortune Select Global, responded to this reviewResponded 5 October 2018

Dear Guest,

Greetings from Fortune Select Global, GURGAON.

We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

We look forward to welcoming you back to Fortune Select Global for another memorable experience.

With Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2018

I stayed there for 2 nights, the kind of hospitality I received was world class.
Special thanks to Mr. Kamal Bhardwaj who helped me in every possible manner, he is definitely an asset for this Property.
The buffet breakfast was amazing with many options, infact the Manager was very cooperative and on our request got 1 dish prepared in no time.
Kudos to the entire team !
Way to Go

Regards,
Amit Goel

  • Stayed: July 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank amitgoel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth S, General Manager at Fortune Select Global, responded to this reviewResponded 5 October 2018

Dear Guest,

Greetings from Fortune Select Global, GURGAON.

We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

We look forward to welcoming you back to Fortune Select Global for another memorable experience.

With Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018 via mobile

Visited Fortune Select Global for the first time and really looking forward for more as I had a great time there amazing room and room service, restaurant and delicious food and a big thanks to Achal he was very polite and cooperative n helped me in all possible manner he made my stay even more pleasant..

Stayed: June 2018, travelled with friends
1  Thank Jyotika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth S, General Manager at Fortune Select Global, responded to this reviewResponded 5 October 2018

Dear Guest,

Greetings from Fortune Select Global, GURGAON.

We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

We look forward to welcoming you back to Fortune Select Global for another memorable experience.

With Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018

The buffet breakfast was the best part of my stay. I didn't find the need to have lunch after the breakfast, although the breakfast seemed a bit repetitive. The room was well furnished and the bathroom although a bit small was fine too. The room had a fantastic view though.The price was just fine.

Stayed: July 2018
Thank VivekVarendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth S, General Manager at Fortune Select Global, responded to this reviewResponded 5 October 2018

Dear Guest,

Greetings from Fortune Select Global, GURGAON.

We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

We look forward to welcoming you back to Fortune Select Global for another memorable experience.

With Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018

Good Mattress
Good Pillows
Good Breakfast

Fair Rooms
Fair Internet

Poor Pool
Poor Reception
Poor Banquet Hall

Terrible corridors

Needs to be renovated
Next to Dhronachrya Metro

Avoidable .. better places to stay in Delhi

Room Tip: Choose a Room on a Higher Floor
  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Aditya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tourist821751, General Manager at Fortune Select Global, responded to this reviewResponded 9 October 2018

Dear Guest,

Greetings from Fortune Select Global, Gurgaon !

At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice.

I have noted your observations for suitable corrective action.

At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

Regards,



General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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