We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (620)
Filter reviews
620 results
Traveller rating
474
79
36
16
15
Traveller type
Time of year
LanguageAll languages
More languages
474
79
36
16
15
Show reviews that mention
All reviews india room semi private pool peacock bar hole golf course presidential villa main building terrace suite special thanks amazing property special mention to mr pool side huge property water bodies memorable stay an amazing experience guest relations impeccable service
Filter
Updating list...
310 - 315 of 620 reviews
Reviewed 27 December 2016

My family and I visited ITC Grand Bharat without much expectation and were transported into a different world. The villas and facilities are exceptional and are topped up by amazing services. Although we stayed only for one night, we were looked after so well that we enjoyed every moment. Special thanks to the Duty Manager Ms. Nagma and her assistant Indranil for overwhelming hospitality. Indranil, Riya and Suprita organized a memorable dinner to celebrate our daughter's birthday. We will cherish the sparkling moments spent at Grand Bharat forever and hope to visit again.

Room tip: Hotel offers villas with private swimming pool and with terrace. Some villas have heated private pools which are awesome during winters.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank saboogwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ITCGrandBharat, General Manager at ITC Grand Bharat, Gurgaon - a Luxury Collection Retreat, responded to this reviewResponded 28 December 2016

Dear Reviewer,

Thank you for sharing your feedback on TripAdvisor. We are delighted to learn that you and your family had a pleasant stay with us and that our team was able to curate a memorable experience for your daughter's special day.

Your review has been shared with them and needless to say they are very pleased and motivated by your kind words of appreciation.

It was indeed a pleasure to have you with us and we look forward to many more celebrations at ITC Grand Bharat soon.

Warm regards,

Deepak Menezes
General Manager - ITC Grand Bharat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016 via mobile

The perfect two days of relaxing and fun.
The best hospitality was provided by Mr. Jahan and Mr. Anshuman. Cannot exaggerate more, because it is just awesome. Anything you wanna get done, Mr. Jahan is the perfect person.

Date of stay: December 2016
Trip type: Travelled with family
4  Thank VINAMRA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ITCGrandBharat, General Manager at ITC Grand Bharat, Gurgaon - a Luxury Collection Retreat, responded to this reviewResponded 27 December 2016

Dear Reviewer,

Thank you for sharing your feedback on TripAdvisor. We are delighted to learn that Jahan, Anshuman and the retreat's team were able to curate a memorable experience for you.

Your review has been shared with them and needless to say they are very pleased and motivated by your kind words of appreciation.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to ITC Grand Bharat soon.

Warm regards,

Deepak Menezes
General Manger - ITC Grand Bharat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2016 via mobile

We planned a family visit and were really impressed by the staff and the quality of service. They managed the event of 70 ppl over 3 days really beautifully and dint given us a reason to complaint even once. The staff was very helpful and courteous would like to mention a few names Anshul Sahil Jahan Nikhil Toshan and Indranil kudos to them for making it very memorable for us. Will be back soon!!

Date of stay: December 2016
Trip type: Travelled with family
2  Thank GeetaG85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ITCGrandBharat, General Manager at ITC Grand Bharat, Gurgaon - a Luxury Collection Retreat, responded to this reviewResponded 27 December 2016

Dear Reviewer,

Thank you for sharing your feedback on TripAdvisor. We are delighted to learn that the retreat's team were able to curate a memorable experience for you and your family.

Your review has been shared with them and needless to say they are very pleased and motivated by your kind words of appreciation.

It was indeed a pleasure to have you with us and we look forward to many more celebrations at ITC Grand Bharat.

Warm regards,

Deepak Menezes
General Manger - ITC Grand Bharat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016

Have stayed in most of the exotic properties world wide such as Taj Exotica maldives, Umaid Bhavan Palace Jodhpur , Wildflower Shimla ..

This Property is Excellent in terms of all Suits great infrastructure but lacks behind in Service .. Quality of Food , Portion size , type of presentation of food is not up to the mark as compared to the level of Hotel and the Price one pays for on top of this they have full attitude in providing you a table or entry to the hotel without prior reservation.

Even if you make a reservation and dine dont expect too much .

If you stay in other similar hi end properties you get exceptional service exceptional food and service all great for example their ITC maurya Property is wonderful in terms of service , food and rooms staff and also excellent in all restaurants.
We have been to this property many times but they miss out on many things .

So if you are paying INR 30,000 - 70,000 to stay in this property please expect a wonderful suite to stay in , best infrastructure and what ever you can enjoy own your own .. Spa is Wonderful too .. But don't expect Greetings at restaurant or excellent food service also check expiry dates of Cold Drinks , Ketchup before eating.

Room tip: best rooms and infrastructure
Date of stay: November 2016
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Luv2324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ITCGrandBharat, General Manager at ITC Grand Bharat, Gurgaon - a Luxury Collection Retreat, responded to this reviewResponded 27 December 2016

Dear Reviewer,

Thank you for sharing your feedback on TripAdvisor. We sincerely regret to learn that your experience with us did not meet your expectations.

Your feedback on the cuisine and service has been viewed seriously and we would like to assure you that necessary corrective measures have been initiated.

We hope you will allow us an opportunity to make it up to you on your next visit and we look forward to welcoming you back to ITC Grand Bharat soon.

Warm regards,

Deepak Menezes
General Manger - ITC Grand Bharat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016

To find/buy a right car or Mobile phone you always compromise on some of features, since they dosent always be complete fit to your requirements. ITC Grand Bharat is very right and best fit to any hotels i have visited. You want to stay in a place which blends heritage and modern amenities. ITC Grand Bharat is one. while even entering the gate you would know made the right choice of staying here. Excellent in everything. the location is best but reaching there isn't very. A great place to relax.

Date of stay: December 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank Ashish Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ITCGrandBharat, General Manager at ITC Grand Bharat, Gurgaon - a Luxury Collection Retreat, responded to this reviewResponded 27 December 2016

Dear Reviewer,

Thank you for sharing your feedback on TripAdvisor. We are delighted to learn that you had a pleasant stay with us and that your experience met your expectations.

Your kind words of appreciation reaffirm our belief that the retreat is indeed a tribute to the glory of India.

It was a pleasure to have you with us and we look forward to welcoming you back to ITC Grand Bharat soon.

Warm regards,

Deepak Menezes
General Manger - ITC Grand Bharat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews