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“Good upkeep”
Review of Hotel Angel's Inn

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Hotel Angel's Inn
Ranked #52 of 129 Hotels in Manali
Certificate of Excellence
Reviewed 1 July 2017

The best thing to be mentioned about this hotel is their upkeep of the rooms. However, there is great need for training their staff with regard to rendering quality service. In fact, the management should itself focus more on how exactly to deliver efficient guest services so that it can percolate down the line. Further, there is need to improve the quality of their restaurant and food. An otherwise ideal location for a panoramic view, the building that is under construction exactly opposite this hotel is a dampener. Summing up, it is a good hotel which can vastly improve further with a sincere effort from the management.

Room Tip: Rooms with a view of the Beas river would take the piece of cake.
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  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank ujala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 104 reviews

Reviewed 21 June 2017

Booked the Duplex suite as it was accommodating Family with 2 child for dates I wanted to travel.

Room quality:
Not good, Curtains in dilapidated condition. Slight opening movement and curtain came down.
Main door gets jammed once you close it. Had to call persons from reception to open the door from outside, it took 2 days for it to get fixed (My stay was for 3 nights).

Property lacks on cleanliness front too, Stair with broken/shaking wooden rails. Paint peeling of the walls in corridors. House keeping spread the used wet towels on the Room bed for drying them (also making the mattress wet). Used empty soap empty bottle taken away but no replacement provided.
Breakfast options are very limited, Property doesn't have a restaurant but a small corner space on first floor where 2-3 tables are placed for Breakfast.

Location:
Property picture shown is not actual. Have a Big Garbage Dump in front where somebody will ignite the garbage spewing smoke and fumes for hours. Backside of Hotel has a timber mall with Wood cutting machine causing screeching noise. Parking is not sufficient. Hotel is very far off from Mall Road. Neither walk-able and can take more than an hours to make to Mall Road on a vehicle.

WiFi is free But only works at reception, doesn't work in rooms. Was told to stand next to window and use which also didn't work.

Staff:
Not professional at all. Room booked and confirmed by Booking site (Booking.com) not at all honoured, instead you are provided complimentary stay for a day at a premium property of same owner (property name Allure Grand) which is far considering the pathetic traffic condition of the Manali traffic. This seems to be a strategy followed by property owners to promote their new Property without caring about hassles it creates for customers in shifting.

Invoice/bill provision is avoided by the Hotel. It is clear that they want to avoid providing a Bill if you have booked from a site. Will give excuses like
- Checkout will take time in system, We will do all checkouts after an hour.
- We will bill your booking company and they will provide you the bill.
- Letterhead not present in hotel now,it is taken to other property.

Important: Followup with the Staff before hand and ensure Invoice/bill is provided.

Room Tip: Duplex rooms can accommodate 2 Adults and 2 kids.
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  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank kpsbhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017

had booked thro MMT, and when reached hotel, they sent to some other their partner hotel, when Complained then they gave an upgrade to some other property.

But reaching late night and having such experience was bad impression for us.
They should have informed us in advance. Thanks for upgrading the hotel later.

Stayed: May 2017, travelled with family
Thank Kumar1085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017

We stayed here and our experience was very good , the staff ,food every thing was fablous ,we feel like our home .We plan to fo for Rohtang and the hotel manage us to give the breakfast and lunch eary in the morning at 4.30am . The service in the room is also good ,they guide us where to go and not to go.

Room Tip: First floor corner side
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  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Arunbharti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017

We stayed at this hotel for 03 Nights. This hotel has parking, Power Back up, Rooms are spacious neat and clean including bathroom. Food is just mouth watering. Service is amazing. All staffs are very well trained and ever ready to serve, above all with smile.It was just an memorable stay.

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ajaychamaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Angel's Inn

Address: New Manali Naggar Rd, Manali, Manali Tehsil 175131, India
Region: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #52 of 129 Hotels in Manali
Price Range: $39 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Angel's Inn 2.5*
Number of rooms: 25
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