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Reviewed 13 August 2021

It was our pleasure to stay here with grand mercure with exception staff who are always smiling and a ready to help attitude. Amazing concept and interiors, take you back to the ancient era. Cleanliness upto its mark. A special shout to the team and mention to Ajay and Pratiksha

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Parveen00
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 14 August 2021

Dear Parveen,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Regards,
Sachin MAHESHWARY
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2021

Nice and chic hotel
Loved our stay at this property
Rooms very spacious and modern
Food was excellent
Staff polite and attentive
No cons found
Just book this hotel without giving a second thought you won’t regret
Arvind was very helpful throughout the stay
Will surely visit again and will recommend to everyone coming to banglore

Date of stay: August 2021
Trip type: Travelled with friends
Thank Kampan13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 14 August 2021

Dear Kamaljeet,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2021

Amongst the widespread pandemic, hosting a wedding is always a challenge. But not for the staff of grand Mercure. The team led by Raghu and Shrikanth made the event a grand success. Our guests thoroughly enjoyed the food and ambiance. The Quartz hall and VIP rooms were absolutely magnificent.

Highly recommend this hotel to perform weddings as well.
Thank you Grand Mercure.

Date of stay: August 2021
Trip type: Travelled with family
Thank adityaroshan0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 13 August 2021

Dear Mr. Roshan,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2021 via mobile

Hotel was beyond expectations. Spacious rooms and cleaned. Hotel staff are very polite and helpful.. no compromise on foods even during this covid situation.... lots of varieties and very delicious. The chefs do their best to meet your desired taste and if ever you wish to hv smthg cook according to your taste , they come to talk to you and cook it as per your requirements.

The front office manager Mr Zibraan is a humble and helpful person. He even gave us a souvenir from the hotel side since we stayed there for long and spoken to one of his friend at taj mahal mumbai hotel and gave us a very good hospitality.

Thanks also to, Mr Sriranjan, the executive chef, chefs deepak, Michael and yashwanth. The team at the restaurant, Mt Prashant, Mr hunumanthan,pravat, Alli,pranchi and the rests. The front office side, Mr Ajay (very helpful and and see he is very dedicated to his work) and the young lady i forgot her name and Mr kumar. MR Prashant the Security Manager also a very humble guy and well.mannered.
Special thanks to the Room service and laundry staffs as well.

A big thank to the General Manager at Grand Mercure Gopallan Sig as he has a great team working together.

PLEASE DO VISIT THIS HOTEL AS IT IS TOO GOOD AND ASSURE THAT YOU WILL ENJOU YOUR STAY AND ALWAYS WISH TO COME BACK TO HE HOTEL.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Doorgesh18
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 15 August 2021

Dear Mr. Ragoonundun,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2021 via mobile

Everything at this property was simply superb right from the start

Nice and chic ambiance

Very modern and upscale rooms

Delicious food even in set menu options very good breakfast spread and impeccable restaurant staff.

Front desk ARVIND was super helpful and very friendly he gave us early check in at 4am in the morning and was very attentive throughout our stay

The property is new and room size is just unbelievable and very appealing.

The property itself is an art deco

Amazing staff and kudos to team.

Thankful to restaurant staff and chef for amazing food and service.

To sum up the review, don’t think twice before booking this room, just do it you won’t regret

Review is just not enough how we enjoyed our stay.

In future will always stay here again.

Thank you ARVIND for making our stay memorable.

Room tip: Parking is available
Date of stay: August 2021
Trip type: Travelled with friends
Thank jitentibrewala
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 13 August 2021

Dear Mr. Tibrewala,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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