Our room was on the 18th floor, with a balcony, overlooking the exquisite pool and the living roof on the Lotus Pavilion. The room was spacious, tastefully decorated, and well lit, with a dressing area, a large closet and a beautiful bathroom.
Because we were there for a wedding, our stay was longer than the usual overnight or weekend and we had the opportunity to get to know hotel employees a little. Everyone on staff was kind, available and eager to serve. Requests were met with a smile and the housekeeping staff was discrete and wonderful at their jobs.
The breakfast buffet was, frankly, magnificent and a highpoint. The people who prepared and served the food, again, were kind, generous, and substantially added to our enjoyment and satisfaction during our stay. We are particularly indebted to Chef Dhruv Srivastava whose humor and willingness to engage with us really enhanced our experience of ITC Gardenia and of India.