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All reviews raj pavilion royal afghan dum pukht british era beautiful hotel old charm special thanks great hospitality home away from home excellent service front office team special mention coffee shop wonderful experience delicious food business trip comfortable stay
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Reviewed 5 October 2017 via mobile

Interior was fabulous.food was good and service which provide by a guy is great.itc is always my first preference wherever I will go. The quality of food is great. Staff is very helpful, courteous and well mannered. I will visit soon

Date of stay: November 2016
Trip type: Travelled with friends
2  Thank ayazmunshi7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2017

Stayed in a luxurious suit, for 5 days. Many quiet restful nights, with fine linen, many pillow options to choose. Happy hour is a great start to the evening, Dublin Bar for drinks and music, all great staff!
Last night had dinner buffet @ The Raj Pavilion, Dhiren Das is chef, and had a wonderful sampling of all his traditional selections, chicken pirani, my favorite.
Rivanka waited on me, she was a ray of sunshine, and we had many conversations, about the hotels, culture, and religions of India.
ITC is an wonderful hotel while visiting.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Flyr10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2017

I have so many glowing things to say about the Raj Pavilion. I'm almost not sure where to start...Almost. I could start with the inviting setting or the absolutely delicious food, but what really puts a smile on my face and makes the Pavilion special are the people and the outstanding, attentive service they provide.

It starts with people like Jyoti who has warmly greeted me the past few nights of my current stay. Followed by Ravinka who has patiently held my hand sharing her knowledge of Indian cuisine and culture. I always look forward to seeing her infectious smile. Ravinka absolutely glows and her passion for her job shows. I will have many more future opportunities to return to the Raj Pavilion and I look forward to seeing Ravinka continue to develop into a future leader of the ITC Windsor.

Next there is Chef Dhiren, who genuinely takes pride, as he should in the many flavorful dishes he creates and shares with his guest. His enthusiasm makes every meal fun and enjoyable as he encourages guest to try and actually takes the time to personally present many of his skillfully prepared creations.

Finally, I want to mention Cecilia. She is a member of the wait staff and typifies the consistently great service I’ve experienced at the Raj Pavilion over the years.

In summary, the food is great, excellent even, but it's the people working in the Pavilion which make it a truly outstanding culinary experience.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
3  Thank BubbaRS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITCWINDSOR, General Manager at Itc Windsor, Bengaluru - A Luxury Collection Hotel, responded to this reviewResponded 3 October 2017

Dear Guest,

Thank you for choosing to dine at Raj Pavilion while staying with us at the ITC Windsor.

Your comments regarding the food, service from Ravinka, Chef Dhiren, Cecelia and our team are very kind. We are very proud of the standard of service our staff provide at The ITC Windsor, ensuring every guest who visits has the most wonderful and special experience.

We hope to have the pleasure of welcoming you back in the future.


Yours sincerely,

Shekhar V. Sawant
General Manager, ITC Windsor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

Stayed in the ITC Windsor, not for the first time and always a pleasure to stay here. Staff friendly, food fantastic and Dublin bar with their staff-fantastic. Ladies at the front desk-Aparna, Monika and Kenie Setu are very profesional and helpful. A special thanks to them. Will recommend your hotel to anybody visiting Bengaluru.

Date of stay: October 2017
Trip type: Travelled on business
4  Thank paulbT4630UI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITCWINDSOR, General Manager at Itc Windsor, Bengaluru - A Luxury Collection Hotel, responded to this reviewResponded 3 October 2017

Dear Guest,

Thank you for taking the time to share this excellent review of your recent experience at The ITC Windsor.

It is truly delightful to see that you enjoyed your stay with us and that my staff were very courteous.

Thank you for your most gracious and thoughtful comments for all the Associates and Managers mentioned in your review. Our associates and managers are very pleased to hear that their effort has been appreciated. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back to The ITC Windsor in the very near future.

Kind regards
Shekhar Sawant, General Manager
ITC Windsor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

Warm and courteous welcome by Ms. Shiffali Bharadwaj, Assit-Manager- Front office, extreamly good at guest relations. Excellent Hospitality. Good dinner at Royal Afghan. Great Property, and rare to see this kind of property. Very centrally located and easy to access for all business locations.

Room tip: Tower Rooms are very good
Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with ITC hotels
2  Thank KiranKumarC18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITCWINDSOR, General Manager at Itc Windsor, Bengaluru - A Luxury Collection Hotel, responded to this reviewResponded 29 September 2017

Dear Guest,

Thank you for your very kind words following your stay with us to here at The ITC Windsor.

At the ITC Windsor we also place emphasis on associate training and responsiveness and I happy to note that Miss. Shiffali and the rest of our team was able to deliver upon the standards.

We are very proud of the standard of service our staff provide at The ITC Windsor, ensuring every guest who visits has the most wonderful and special experience.

We hope to have the pleasure of welcoming you back in the future.


Yours sincerely,

Shekhar V. Sawant
General Manager, ITC Windsor

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