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“They cheat Travellers... Not recommended”

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Kluney's Mystique Ville
Reviewed 18 May 2017

We booked fro 4 nights in this hotel through AGODA, When we say the property on the web map the PIN in the map showing the location of the property it shows it is just 2.5 kms from Sharing cross (City Center ) . When clicked the PIN it shos address of Kalhatti which is 15 kms away from Ooty down the hill. Thinking its a close location we fully paid on the net the total amount. we arrived to Ooty... Disappointed. The taxi drier told that it is 15 kms away down the kill in the north. The driver added that they have two porperties, one near sharing cross and another in Kalhatti. They used this property to fill up there rooms my misguiding the travelers on the map.
Spoke to the staff there, they ar helpless. some one is behind the scene to do this.
Nothing is there... No transportation, shops nothing absolutely. lonely place. Please don't even think about it and get cheated.

  • Stayed: May 2017, travelled with family
    • Location
    • Service
1  Thank 786hussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 109 reviews

Reviewed 23 April 2017

We were not happy with the service. I tried to reach the hotel reception number a number of times but no answer. I wanted to inform them on my late arrival and ask for directions but in vain. The place is beautiful with lots of green around also overlooking a waterfall. Food was decent. Its a very good heritage property which needs some maintenance. May not be ideal for folks who want to look around Ooty since the property is quite a drive away from the town. So book only if you have run out of all options.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Harish_D10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

1. To start with the resort is located at the 15th hair pin bend on the way to ooty city out of 36 bends on the thick forests.

2. View from the top of the resort is excellent which has a natural water fall next to the resort called KALHATTI. Full 5 for the view.

3. Staff. Very friendly and have good knowledge about the whole city and are well versed in their trade. To speak about the chef Rajkumar & Ramesh who has good hands in cooking served beautiful breakfast which was complementary. Manager RAMDAS the young, energetic & dynamic person who shared his experience about his role in the resort. The owner has chosen the right people to the beautiful place.

Finally a way out relaxation for the people who lives in Bangalore City. On a whole had a good experience at the resort.

Conclusion::: Need to work on the food menu which is quite expensive.

Thanks & Regards
Sudhir's Family.

Stayed: April 2017, travelled with family
Thank sudhi9315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2017

Pros :-

Exterior of the hotel is quite pleasant and beautiful. It gives feel of vintage hotel.
Food is the best thing about this place. We had most awesome food in our entire Ooty-Coonoor trip at this place.
Staff is courteous and helpful.
Hotel is situated at very decent and at central place of the ooty. Major attractions like ooty lake, botanical/rose gardens, ooty main market are quite nearby.

Cons :
Can't think abt any except hot water is supplied only during fixed hours in morning and evening and not entire day.

Overall it was decent and nice stay we enjoyed here. :)

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Khushboo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2017

A great property with excellent view of Kallatty falls (though dry) and surrounding forests. Deers and bisons are common and we had some good siting. Lucky travelers are known to have seen elephants and even leopards. The property is surrounded with lot of greenery including tea plantations. Birds of all color and variety helps you spend calm and at the same time interesting time. The rooms offer good views and are good to look at. The common areas are colorful with good flowering garden. But, on the flip side the service is bad to average and hygine not close to close. If only they could handle this part well, this is winner all the way through.
The hotel allowed for groups to indulge in drinking party in the common lawn which again was big negative.

  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Yathrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kluney's Mystique Ville

Address: Near Kalhatti Water Falls | Seegur Ghat Road, Ooty (Udhagamandalam) 643215, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Fitness Centre with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 168 B&Bs / Inns in Ooty (Udhagamandalam)
Price Range: $53 - $1,317 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kluney's Mystique Ville 2*
Number of rooms: 11
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Also Known As:
Kluney's Mystique Ville India/Ooty (Udhagamandalam), Tamil Nadu

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