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“Roof Top View of Taj Mahal”

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Hotel Clarks Shiraz
Ranked #15 of 145 Hotels in Agra
Shepperton
Level Contributor
76 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Roof Top View of Taj Mahal”
Reviewed 9 March 2012

This hotel sounded as though it would the best one on our tour, but we were a little disappointed. The gardens are well-kept & roof-top view of the Taj Mahal is impressive. It wasn't warm enough to swim in the pool & we felt that the restaurants were pricey so ate lunch & dinner at the Riao almost next door. Our Kuoni tour was quite busy so none of this was a problem - we stayed 2nts then moved on.

  • Stayed February 2012, travelled with friends
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HappyWalker09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mumbai (Bombay), India
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 8 March 2012

We (me and my wife) made a 2D/1N trip to Agra in the last week of Jan 2012 and after some pondering over where to stay, we decided upon Clarks Shiraz. No regrets. We wanted something that was close to a 4 or 5 star place but not at the sort of prices that such hotels normally have! Well, don't we all? :-)

We liked the combination of a good hotel (sort of 4-starish, almost) + reasonable price that Clarks Shiraz offered. (Being one of the older properties in Agra, part of a hotel chain that is mostly present in the Hindi belt, the hotel is spread over a large area.) SInce we went in winter, cannot comment on airconditioning but hot & cold water was running fine. The linens were clean and we found the staff helpful.

Our package included complimentary buffet dinner (on night of stay) and breakfast on the day of check-out. However, due to fog-related delays, we reached Agra post midnight and thought we had missed our "free" dinner -- but the hotel guys told us we could still order room service from a limited selection (at that late hour), and that would be complimentary. We appreciated it (free, warm dinner after a long tiresome journey on a cold wintry day is a wonderful thing to have).

The breakfast spread was so-so, and the restaurant could do with some refurbishing. The staff's unforms too ought to be changed, especially those in the restaurants. And yes, someone needs to tell the guys in the kichen that when they joke, scream or fight inside the kitchen, guests sitting in the dining area can hear them!!

The Taj Mahal's dome was visible from the restaurant (on the 5th/6th floor - cant recall). There are autoricks available right at the gate of the hotel and typicall charge about Rs 50 to take you to the West Gate. And the Taj Mahal, of course, was worth the visit!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Abhi0809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shillong
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 March 2012

Perfect hotel for a small trip to agra. Staff is very friendly and the rooms are good also. The hotel has a very cooperative travel desk who can provide cars at a very short notice and at a very resonable price. When we booked in we had no car reserved for siteseeing but the hotel helped us and immediately provided us with a vehicle. Also the hotel has a lovely resturant and the morning buffet is also quite delicious. Over all a lovely place to stay for your agra visit.

Room Tip: If with a family tell them while booking that u need connected rooms and they do provide u so like w...
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  • Stayed February 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surjya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managementclarks, General Manager at Hotel Clarks Shiraz, responded to this review, 3 March 2012
Dear Guest,
We thank you for your valued feedback. We look forward to serve you, your friends & associates in future too. Thanking you once again for staying with us.
Yours sincerely
A.K. Das
Dy. General Manager (Op.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 February 2012

We stayed for one night while we were doing a tour of the golden triangle and it was a descent stay. its quiet an old looking hotel and this is seen throught the hotel with the decor and also the hotel room looking abit old skool. we had the superior room with a good view of the Taj Mahal. the bathroom was adequate but the water pressure was shocking when sometimes no water would come out for a few seconds and when it did it would be a dribble so trying to have a shower was abit of a mission. the swimming pool looked nice but again not heated and it was very cold. trying to get to it was awkward as we had to go down one tower then walk through the shopping area then to the other tower, then through the small restaurant near the front desk and then out the door and then a long walk round a run down area where shops used to be. we used the gym which was ok. and then asked to use the jaccuzi which we had to pay for which i thought was odd, even so we went so use it and about 2min later the water level started to fall. i looked over the edge and saw all this black water coming out which was pretty gross. so after the staff apologised we just went back to the room to get ready for dinner. The Mughal restaurant is very nice set up with a lot of great choice of food. the food we ordered was delicious. unfortuantley the service was slow and this was fustrating. also one addvice is that the staff let the customer know the size of the portions as we had clearly over ordered and ended up wasting food which also was not cheap. this could have been avoided with better clarification from the staff.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank mashitup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managementclarks, General Manager at Hotel Clarks Shiraz, responded to this review, 3 March 2012
Dear Guest,
We thank you for your valued feed back and have taken it very seriously . We have taken adequate measure to ensure that this kind of happening does not occur in future. We always strive our best to achieve the highest degree of satisfaction. However inconvenience is deeply regretted.
Thanking you
Yours sincerely
A.K. Das
Dy. General Manager (Op.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montclair, NJ
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 February 2012

We flew into Delhi early in the morning (3am), where we were greeted by our wonderful tour guide Kumar, who then drove us directly to Agra. We were exhausted but were so pleased with this hotel. Beautiful scenery, and a view from our hotel room, which we could see the gorgeous pool, the greenery, peacocks roaming the premises and the taj mahal itself. The food and service was terrific in buffet form. The staff was so friendly, the rooms comfortable, the stores located within the hotel were also really a treat and had a variety of items for sale at reasonable prices. I definitely recommend this hotel, location, service, and comfort, cleanliness at a good price. For Agra, which is not a visually appealing city outside the Taj Mahal, this was a perfect place for me, especially on my first day in India when I didn't know what to expect.

Room Tip: Ask for the Taj view facing the pool.
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrightandClear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managementclarks, General Manager at Hotel Clarks Shiraz, responded to this review, 3 March 2012
Dear Guest,
We thank you for your valued feedback. We look forward to serve you, your friends & associates in future too. Thanking you once again for staying with us.
Yours sincerely
A.K. Das
Dy. General Manager (Op.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Clarks Shiraz

Property: Hotel Clarks Shiraz
Address: 54 Taj Road, Agra 282 001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Agra
#7 Family Hotel in Agra
#12 Luxury Hotel in Agra
#13 Spa Hotel in Agra
Price range (per night): $65 - $155
Hotel Class:5 star — Hotel Clarks Shiraz 5*
Number of rooms: 237
Official Description (provided by the hotel):
HOTEL CLARKS SHIRAZ, AGRA - 237 well appointed rooms & suites. Distance from railway station - 3 km Taj Mahal - 1 km Red Fort - 1 1/2 km Main shopping centre - 1 km Dining Options: The Mughal Room - Roof top our specialty al-a-carte restaurant, overlooking the Taj Mahal & Red Fort The Buffet - Multi-cuisine lobby level dining Hall The Coffee Shop - 24 hours The Mughal Bar- Roof top bar with variety of imported and domestic beverages ... more   less 
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Also Known As:
Clarks Shiraz Hotel Agra
Clarks Shiraz Agra

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