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“One of the best one in Varanasi”

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Ramada Plaza JHV Varanasi
Ranked #8 of 80 Hotels in Varanasi
Reviewed 16 September 2017

I chose Ramada during my last visit to Varanasi as my regular hotel was not available. I started regretting the decision during the check in. I had to wait almost 45mins after a long flight even though I had a prior booking and it was late in the evening (so rooms ideally should be ready as it's not a high rush check out time). But eventually when the check-in was completed, I was delighted. I was upgraded and absolutely loved the room. It was well appointed, spacious and very comfortable.

The buffet breakfast was a delight. Great spread and warm service.

Check out process was smooth, so I assume my check-in process was an aberration. Would recommend for the overall experience.

Room Tip: Club rooms are best equipped
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  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Arnab_Bhowmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 18 September 2017

Thanks for the positive response. Regret you had to wait for the room. Will convey the positive comments to the team.

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38 - 42 of 1,129 reviews

Reviewed 16 September 2017

The Rooms are not comfortable as there is lot of noise which comes from adjacent rooms. Toilet flush are highly noticeable, very small bathroom with everything so congested. Very bad service during complimentary morning breakfast buffet.

Room Tip: not recommended
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  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank smathur2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 18 September 2017

Thanks for your feedback. It is disheartening to know that you had a bad experience. We take this feedback constructively and strive to address the concerns highlighted by you. Please treat this incident in isolation of our service standards and give us another opportunity to look after you.

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Reviewed 14 September 2017 via mobile

Would like to bring notice the following issue in readers

The rooms are not with comfort stay as the attached room flush and other water drainage are highly noticeable . You will face trouble in sleep during night also

Infrastructure is weak as repairing of maintainable things is not up to the mark

Concierge service is poor and not up to the mark , they are indecent to take the print out of boarding pass

Thanks :)


Stayed: September 2017, travelled on business
Thank Bywaytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 16 September 2017

Thanks so much for a detailed feedback. There are few rooms which have an issue of noise level of water from adjacent rooms. Being an infrastructural challenge we are working hard to remove the same. Please treat this incident in isolation and give us another opportunity to welcome you. We will sincerely work on training needs of few staff members who have joined recently.

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Reviewed 14 September 2017 via mobile

Good experience, good food options, nice rooms, nice pool and lobby. Ordered Pan fried noodles, it was really good. While signing the bill, learned that pan fried noodles or bowl rice is speciality here. Must try. Also, veg Galauti Kebabs were awesome. Only glitch is they do not have king beds in rooms facing pool. Also, I did not get any discount on my Wyndham platinum membership. Restaurant told you will get while settling your bills but it was denied. So, may be, they need to look into communication gap. Was on a business trip, had a decent stay.

Stayed: September 2017, travelled on business
Thank PawanKGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 16 September 2017

Thanks for the feedback. Will convey it to the Chef. Will surely look into the issue raised by you of the discount pertaining to your platinum membership.

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Reviewed 31 August 2017 via mobile

The stay was nice & comfortable and the staff, specially Mr. Vaibhav at housekeeping, was delighted service, he was very cordial and courteous,i am very happy to stay in ur hotel,it's amazing. Specially thanks to vaibhav

Stayed: August 2017, travelled with family
Thank Ujjawal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 1 September 2017

Thanks so much for the encouraging words for Vaibhav. I will convey the same to him. My team looks forward to welcome you again.

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Additional Information about Ramada Plaza JHV Varanasi

Address: JHV Mall Complex, The Mall Road | Cantonment, Varanasi 221002, India
Phone Number:
Region: India > Uttar Pradesh > Varanasi District > Varanasi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Varanasi
#3 Spa Hotel in Varanasi
#3 Family Hotel in Varanasi
#5 Luxury Hotel in Varanasi
Price Range: $68 - $663 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramada Plaza JHV Varanasi 5*
Number of rooms: 120
Official Description (provided by the hotel):
The Ramada Plaza JHV, a luxury hotel in Varanasi redefines hospitality beyond boundaries. Stylish spaces coupled with discreet luxury and impeccable service renders this Varanasi hotel a unique flavor. Lined with handpicked contemporary art throughout the public and private spaces and natural surroundings ensures a seamless blend of the rich culture of this rustic yet vibrant city with elevated standard of style, design and decor. State-of-the-art technology and amenities for commerce, leisure and relaxation makes the Ramada Plaza JHV hotel an ideal choice for guests seeking accommodation in Varanasi. The luxury rooms & suites are models of personal touch and superior amenities and services. Access to indulgent restaurants with world cuisine and Indian speciality restaurant, a day gym, spa and salon and spacious banquet rooms guarantee a gamut of innovative and inspired moments of celebration. The adjoining JHV shopping mall extends the freedom of options to multiplex, shopping & dine out with all time favourites like McDonald's & Pizza Hut. ... more   less 
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Also Known As:
Ramada Plaza Jhv Varanasi Hotel Varanasi
Ramada Hotel Varanasi
Ramada Varanasi
Varanasi Ramada

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