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All reviewsclub roompizza hutbiryaniswimming pooltravel deskexcellent hotelbreakfast buffetnice poolwelcome drinkstar propertyfront officecantonment areaindian foodrestaurant staffrooms are spaciousspecial thankscomfortable stay
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Reviewed 18 September 2017

Be careful while bill is prepared. They issue bill indicating the names of all occupants instead of usual practice of bill in name of first occupant only. In case ur wife n children have shared the u will face difficulty getting full reimbursement from ur office.

Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
Thank 79umesht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 19 September 2017

The bills are prepared as per the standards. In case if a single occupant name needs to be on the bill kindly inform the front desk at the time of check in.

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Reviewed 16 September 2017

I chose Ramada during my last visit to Varanasi as my regular hotel was not available. I started regretting the decision during the check in. I had to wait almost 45mins after a long flight even though I had a prior booking and it was late in the evening (so rooms ideally should be ready as it's not a high rush check out time). But eventually when the check-in was completed, I was delighted. I was upgraded and absolutely loved the room. It was well appointed, spacious and very comfortable.

The buffet breakfast was a delight. Great spread and warm service.

Check out process was smooth, so I assume my check-in process was an aberration. Would recommend for the overall experience.

Room Tip: Club rooms are best equipped
  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Arnab_Bhowmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 18 September 2017

Thanks for the positive response. Regret you had to wait for the room. Will convey the positive comments to the team.

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Reviewed 16 September 2017

The Rooms are not comfortable as there is lot of noise which comes from adjacent rooms. Toilet flush are highly noticeable, very small bathroom with everything so congested. Very bad service during complimentary morning breakfast buffet.

Room Tip: not recommended
  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank smathur2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 18 September 2017

Thanks for your feedback. It is disheartening to know that you had a bad experience. We take this feedback constructively and strive to address the concerns highlighted by you. Please treat this incident in isolation of our service standards and give us another opportunity to look after you.

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Reviewed 14 September 2017 via mobile

Would like to bring notice the following issue in readers

The rooms are not with comfort stay as the attached room flush and other water drainage are highly noticeable . You will face trouble in sleep during night also

Infrastructure is weak as repairing of maintainable things is not up to the mark

Concierge service is poor and not up to the mark , they are indecent to take the print out of boarding pass

Thanks :)

Stayed: September 2017, travelled on business
Thank Bywaytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 16 September 2017

Thanks so much for a detailed feedback. There are few rooms which have an issue of noise level of water from adjacent rooms. Being an infrastructural challenge we are working hard to remove the same. Please treat this incident in isolation and give us another opportunity to welcome you. We will sincerely work on training needs of few staff members who have joined recently.

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Reviewed 14 September 2017 via mobile

Good experience, good food options, nice rooms, nice pool and lobby. Ordered Pan fried noodles, it was really good. While signing the bill, learned that pan fried noodles or bowl rice is speciality here. Must try. Also, veg Galauti Kebabs were awesome. Only glitch is they do not have king beds in rooms facing pool. Also, I did not get any discount on my Wyndham platinum membership. Restaurant told you will get while settling your bills but it was denied. So, may be, they need to look into communication gap. Was on a business trip, had a decent stay.

Stayed: September 2017, travelled on business
Thank PawanKGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AkashSaigal, General Manager at Ramada Plaza JHV Varanasi, responded to this reviewResponded 16 September 2017

Thanks for the feedback. Will convey it to the Chef. Will surely look into the issue raised by you of the discount pertaining to your platinum membership.

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