We booked 2 full day tours with Bali Land Tours on 25 and 26 Oct, covering Tanah Lot, Taman Ayun, Tampak Siring Tirta Empul, tegalalang, Gunung Kawi and Ulun Danu Bratan. Ketut's wife, Ayu was the guide while Nyoman drove. We had expected just a taxi service and was pleasantly surprised to have a guide and taxi driver. Ayu was very nice and polite, not only explaining about the tourist attractions but also sharing about Bali culture, history etc. She spoke good English and Bahasa Malaysia. Nyoman was a very safe and careful driver and the car was new and clean. Before we arrived in Bali, we communicate with Ketut via email and WhatsApp and he always replied promptly. When Ayu found out we wished to shop for souvenirs, she brought us to Agung Bali after our tour. As the shop was new, she went in with us to make sure it was fully operating before leaving us to shop. She had earlier said that if it was not fully operational, she would bring us to another place. What excellent service! If we ever return to Bali, we would definitely book their taxi service again.
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