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“Excellent service”
Review of The Banyumas Villa

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The Banyumas Villa
Ranked #32 of 277 Denpasar B&B and Inns
Waroona, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service”
Reviewed 25 January 2014

We only stayed one night on our way to Lembongan island. Great place to stay if you want to check out the centre of Denpasar. Clean rooms and friendly service. Great pool. Very helpful staff. We really enjoyed it.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Belinda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Polish first
  • Any
English first
Amsterdam
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2013

Very spacy and clean apartment; there was even a kitchen. Friendly staff and helpful.
However, taxiservice to airport organized by hotel costs you twice as much as waving a taxi yourself on the street.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Theodora2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 June 2013

The Banyumas Residence is a pleasant, quiet and new hotel. We stayed 4 nights in June 2013. Situated in the heart of the Dempasar, it took about 40 minutes by taxi from Airport to hotel. Though it is more of a chalet than hotel, the double storey room is suitable for family with young and older children. The room is simple and has all the facilities, dinning table, kitchen and relaxation coffee table and chair in front. You can never enjoy this in Singapore if you’re not staying in a terrace. It has it own driveway, a swimming pool and a bar counter. Breakfast can be served at the pool or to your room. You’ll to get the glossary before reaching hotel as the Supermart is farther away. Hotel staff and helper are friendly. Overall, the stay was pleasant, value for money and recommended.

Room Tip: Recommended for young and older children too. A decent and comfortable hotel to stay.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank danlimym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 May 2013

We stayed here for 5 days and 4 nights. Email replies prior to check-in were prompt and polite. We're really satisfied with our stay and we'd like to share our pleasant experience, in detail.

Service: Excellent. Staff were helpful, friendly and polite. Immediately after checking in, the friendly Banyumas staff led us to our room and pointed out the respective amenities to us.

We were lazy to head out to grab dinner and we were craving for pizza, so we decided to order Dominos Pizza but we couldn't quite speak Bahasa. So we eventually requested the help of Banyumas staff and the staff at the reception happily obliged. On a separate night, we wanted to book a table for two at a renowned restaurant in Seminyak, but again, we weren't able to converse in Bahasa. We requested for help from the reception and the same staff helped us make the reservation without hesitation. Document printing is also available where necessary.

However, better coordination between the staff is required with regards to the daily breakfast booking. We had to repeat our breakfast orders several times due to miscommunication among the staff. Fret not, this isn't a huge problem unless you're a picky guest.

When we requested for an ironing board and an iron, the Bayumas staff didn't quite understand my accent over the phone, so she decided to walk over to our room to better understand my request (it's quite long walk between the lobby and our room). We requested for ice cubes daily, and they brought it over promptly.

Various staff at the reception as well as the security guards were also friendly and eager to help us. Lastly, late check-out was also provided for us without even having us to request for it!

Room Amenities: Many amenities were only available when requested, such as the ironing board, iron, ice cubes, hair dryer, gas cooker, etc. The in-room minibar lacked variety, but it wasn't too big an issue, there are Minimarts everywhere in Denpasar. There's also a clothesline in our kitchenette which really helped our clothes dry quickly (considering that it wasn't situated in the bathroom instead).

We rented a self-drive car and we were able to park right outside our doorstep - very convenient (especially when it rains!)

Room Service: PRICES ARE AWESOME. Everything is cheap, but the food selection was little. Since they had only a pool bar and a small in-house kitchen, you shouldn't expect the food to taste exceptionally great.

We only had 4 complimentary breakfast choices daily (probably due to off-peak season) and we were only satisfied with the Nasi Goreng or Mee Goreng dish (Fried Rice or Noodles). Regardless, it was definitely cosy to enjoy breakfast at a time of your choice and in your own room.

Location: Smack right in the middle of Denpasar. Hard to find if you're taking a cab from the airport, so just pay for the airport transfer (the driver is really nice too). We drove our own car, so it isn't hard to get to places. Otherwise, just get someone to drive you around!

Room Tip: 1. There are only 3 single rooms, so cross your fingers and hope to be upgraded to a family room (19...
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  • Stayed May 2013, travelled as a couple
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Helpful?
1 Thank JoeyWK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 April 2013

I don't even know where to begin...first, the hotel told us their property was 20 minutes from the airport. It's actually 1 hr, and we didn't encounter any traffic. The hotel is also located in an area with no shopping or restaurants.

Upon checkin, we (family of 6 with four kids) were originally brought to the wrong room. When we noticed the issue, they brought us to a second room that only had three beds but no cot as was requested. About 10 minutes later, they knocked on the door and informed us that they found the correct room. By then, we were unpacked, so I asked them to just bring a sheet and blanket, and one of the kids would sleep on the couch. About 30 minutes later, we still didn't have the sheet/blanket, so I had to walk back to the front desk. The receptionist asked the housekeeping manager to assist, but he literally refused the request to help. I had to get the sheets and blanket myself and bring them to our current room.

The room was not stocked with towels, there was a leftover half-roll of toilet paper and no shampoo. The "kitchen" was completely unfurnished.

Breakfast was awful, and we had to clear the slop left on the tables to find a place to sit. Service was non-existent, and we all got sick.

Please avoid this hotel! The staff attempts to be friendly but they are untrained, and the entire property is mismanaged. There are literally thousands of better options at the same or cheaper prices.

Room Tip: Don't bother!
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Sox03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Banyumas Villa

Property: The Banyumas Villa
Address: Jl. Tukad Banyuasri no. 1, Denpasar 80225, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #32 of 277 B&Bs / Inns in Denpasar
Price range (per night): $57 - $99
Hotel Class:3.5 star — The Banyumas Villa 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Welcome to The Banyumas VillaExperience the new benchmark of villa style in Bali. With a strong passion to create an unforgettable and intense resting experience, at The Banyumas , we’ve developed an exceptional unique concept of new and imaginative hospitality style conceding the most cherished style, value, service and benefits our guests would be pleased with.Located in heart of Denpasar, Bali, our property has been exclusively developed to accommodate families, holiday travelers, small groups, and is the most ideal choice to cater smart business travelers and corporate guests.We are dedicated in providing a cozy, luxurious and comfortable accommodation with a high-class facilities with the best rate guaranteed. Surrounded with beautiful tropical garden and the uniqueness of Balinese hospitality we are enthusiated to please our guests with our gentle hospitalit ... more   less 
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Also Known As:
The Banyumas Villa Bali/Denpasar

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