This was our first time stay at this hotel. Very good location, very close to Kuta beach, Beach Walk, Discovery mall and not far from airport.
Health protocols was applied well
Hotel staff was friendly.
Swimming pool is at 6th floor.
We booked 4 rooms.
Bedrooms were clean and comfortable enough.
Breakfast :
American breakfast or Oriental breakfast.
Thanks for Mr Edho who served very well, and gave surprise to one of our friend who had her birthday.
FourPoints.com
Booking.com
Stayed here for one night during pandemic. We paid IDR 300,000 (room only). The room was clean and so tidy, the air con also working well. I love to swim on their rooftop swimming pool and sometimes the staff was there looking around (because no one but me when I was there).
When their restaurant closed, you can order food from outside by online such as Gofood or Grabfood. So nothing to worry when you stay with this hotel. The staff and security also friendly.
I hope Bali will be better in the near future. I miss Bali with a lot of tourists from abroad. Thank you Royal Singosari Kuta for your hospitality.
Stayed there in Nov 2019, good hotel, slightly away from Kuta beach road. Walking distance to Kuta beach and restaurants.
STaff - 4/5
Hotel 3/5 (not that big hotel but pocket friendly)
Location 3/5 (near to beach)
Food - 3/5 (Buffet Breakfast is good)
Dear coco_kashyap,
Warmest Greetings from Royal Singosari Kuta, home for everyone..
Thank you for your review for your last visit on our place, we are happy to know that you have been enjoyed your last experience, and of course we are looking forward to having you back again and to served the best service of us to you and your family.
We hope that you are in safe and healthy, thus in the future, once all of us could deal with this pandemic situation, we could welcoming you back again very soon.
Best Regards,
The Management
Great stay, good location, try their food too, i had my lunch and it is taste good! Affordable proce too, i really enjoy my stay within a friendly staff!
Thank you for the amazinf staff that made my stay feels home!
Dear 839geded,
Warmest Greetings from Royal SIngosari Kuta, home for everyone..
We are delighted to read your review towards our place and our services, although we are lately response it, we couldn't missed to appreciate the efforts of yours giving us such a positive feedback regarding your last stay with us.
We also glad to find out that you were enjoyed our food services, the entire team find out this kind of feedback were really need the most especially during this pandemic situation.
Hopefully we could welcoming you back very soon, thus we could provide the good service that you enjoyed.
Best Regards,
The Management
A friend of mine always stays there and because she stayed there i decided also to book a room there.
I was surprised, so much value for that price and the staff, everyone, felt like it was family, so friendly.
I am not a fan of Kuta but this hotel is in a bit more quiet area but still you can walk easy to Legian street or the Beachwalk.
The pool on top of the roof is great and the restaurant downstairs is also good an affordable.
Because of the corona it got more quiet and shops closed.
The hotel stayed open and every day the room was very clean and desinfected.
Because our flight was cancelled i had to book some extra nights.
I went down to the servicedesk and strangely enough they advised me to book online because they could not give me the same price as online.
Difference was 300.000 rp, strange.
So, booked online (i would love to pay the same price as online at the desk, but it is policy of the management, i really dont understand why they didnt make me an offer).
But OK, i booked 2 rooms, 3 nights extra.
But i found a flight to go home, so we did not need the rooms anymore for those nights.
I asked the woman at the desk, can you put all the nights together (6 in total) and give 1 room to my friends son.
In fact i said, give me 5 nights, that you have 1 night extra profit.
That was possible she said.
The day later i told the woman that had dayshift that my friends son like to stay in room 415 till 5 april.
Than she said, that is not possible but i will ask my manager.
In the afternoon again, not possible, the manager decided.
Again, stupid policy.
He could stay there in 2 rooms, for 3 nights.
I said that if he would take 1 room it was less work for the cleaners.
But again, policy says no.
I really dont understand the management.
All the employees are great but somehow the management is stubborn, not flexible.
They can make more money if the management was replaced.
But OK, normally you dont deal with management but with the great employees.
Next time i will stay there again, for sure.
Please support the people there on Bali, the coronacrisis is not good for them.
Book a trip, go eat at local warungs and not at the restaurants that are owned by Australians.
And buy things from Balinese people, as soon as the tourists went away, also the golddiggers from Java left.
Dear Mr Gert,
Warmest Greetings from Royal Singosari Kuta Hotel,
Thank you very much for taking time and giving us such a great review towards our place and our services.
We couldn't thanks more for you and Ibu Made has been stayed with us recently.
These beautiful feedback shall we share to the team as we need this kind of feedback on recent situation to improving our services and to appreciate our hard work.
The feedback regarding management policy, shall will be passed to our management to be discuss thus we could provide the better us in the future.
Nothing we could ask unless a happy guest leave our hotel with a great memory to memorised, there fore we are looking forward to welcoming you back again in the future, and hopefully you are keep well and healthy as well.
Have a nice day ahead Mr. Gert.
Best Regards,
Yanick
I stay 2nights with my friends, when I'm check in reception very kind. There is Swimming pool in the top...amazing, room was clean coz housekeeping everyday come to our room for make up room. very recommended
Dear 7351ro,
Warmest Greetings from Royal Singosari Kuta Hotel,
First of all let us thanks to you for staying with us recently, we could not be more grateful that during this pandemic you have been staying with us and have been enjoyed our place and our service.
The aims of our hotel is to provide the best service to our guest, and we are thankful to know that you leave our hotel with a great feelings and happy memory.
Therefore we are looking forward to welcoming you back again in the near future for another great stay with us.
Wish you stay safe and keep healthy.
Best Regards,
Yanick
