The hotel's facilities in the room or choice of food including breakfast doesn't give a feeling of 4 star hotel as it claims to be. I would think it is just good enough to 3 star. Contents in tea maker should have Sugar free sweetener and creamer. Bathrooms should have shampoo and scrabber to use the liquid soap available for bath.More
Great place to stay. Was were with my family for one night. Good location. Staffs were very helpful. Specially Fery and Komang at reception desk were wonderful and very helpful. Good food as well. Lovely stay.
Dear Anands164,
Thank you for your choice to stay at Grand zuri Kuta Bali, also for the feedback during your stay at Grand Zuri Kuta Bali. It’s our pleasure to have you as our valuable guest. I'm glad to know that you were enjoying your day with us. I hope you really had great memories while staying in Grand Zuri Kuta Bali Hotel.
I look forward to welcome you back at our Hotel.
Regard,
Anselmus Arie - General Manager -
Great stay. Ferry at front desk is awesome.arrived late but Ferry catered very well. Awesome hospolitity. Would love to come here again. Very good facilities, nice food. Definitely recommend it for families.
Dear MakaranN3,
Thank you for your choice to stay at Grand zuri Kuta Bali, also for the feedback during your stay at Grand Zuri Kuta Bali. It’s our pleasure to have you as our valuable guest. I'm glad to know that you were enjoying your day with us. I hope you really had great memories while staying in Grand Zuri Kuta Bali Hotel.
I look forward to welcome you back at our Hotel.
Regard,
Anselmus Arie - General Manager -
One of best hotel in Kuta, very near to market, airport. Big property with very polite staff, specially Mr.fery on reception desk, helped us with smooth check in and provided us best accomodation possible.
Dear Chirag K,
Thank you for your choice to stay at Grand zuri Kuta Bali, also for the feedback during your stay at Grand Zuri Kuta Bali. It’s our pleasure to have you as our valuable guest. I'm glad to know that you were enjoying your day with us. I hope you really had great memories while staying in Grand Zuri Kuta Bali Hotel.
I look forward to welcome you back at our Hotel.
Regard,
Anselmus Arie - General Manager -
As much as the staff was friendly and helpful the hotel was just disgusting. Dirty bathroom covered with mold and smelly toilet. I was in the room one day and called them to change the bedsheets, I was shoked to see the matress with blood stains and other stains I don't even want to guess what they were. The restaurant is so bad that it is always empty, they serve rotten fruits for breakfast at times and you have to wait at least 30mins for your food if you order a la carte. We stayed for 2 weeks there and never got in the green water pool with mold floating.
Dear Dani C ,
Thank you for sharing your experience regarding your stay with us at Grand Zuri Kuta Bali. Your feedback is very important for our improvement in the future. Our Apology for your inconvenient during stay, your sharing would be our deep concern and will have it progressed, and surely for any needs, our staffs would be happy to serve.
Looking forward to having your future reservation at Grand Zuri Kuta Bali.
Regard,
Anselmus Arie - General Manager -
Good khususnya untuk receptionist miss Wulan dan Mr Odem pelayanan sangst memuaskan. Good job. The place is good. Near a lot of place and easy to go anywhere. We just got here and got the upgrade promo. Besttt recomended
Dear Arneld j,
Thank you for your choice to stay at Grand zuri Kuta Bali, also for the feedback during your stay at Grand Zuri Kuta Bali. It’s our pleasure to have you as our valuable guest. I'm glad to know that you were enjoying your day with us. I hope you really had great memories while staying in Grand Zuri Kuta Bali Hotel.
I look forward to welcome you back at our Hotel.
Regard,
Anselmus Arie
General Manager
