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All reviews rooftop pool close to the airport free airport shuttle hand held shower souvenir shop bebek tepi sawah morning flight welcome drink an overnight stay ngurah rai airport modern hotel airport hotel late arrival minute drive rooms are clean and comfortable room upgrade stayed one night
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Reviewed 7 March 2017 via mobile

We had a 17hours layover before heading to Komodo island and did not want to stay far from the airport.
The hotel offers free shuttle (round way ), they have a luxurious swimming pool with view on airplanes taking off (pretty cool) with table and chairs in and out of the water.
You'll be surrounded by a mosque, a church and a temple which culturally speaking really great! You eont hear any noise from your room.
All channels available if long flight and no desire to walk around.
The staff is nice and thoughtful (wake up call, breakfast box when you have an early flight, remember your room without asking, welcome drink, massage voucher etc.)
We had a great deal (30 box instead of 230 dollars) and even got upgraded! What else?!
Everything was perfect!
They have several great food deals and menus with live band or traditional dance in full moon. You can also (which we did) eat street food or in local restaurants in several places around.
Will go again for sure!

Date of stay: March 2017
Trip type: Travelled as a couple
5  Thank ProTourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSovereignBali, Manajer Umum at H Sovereign Hotel, responded to this reviewResponded 8 March 2017

Dear ProTourists,

It gives us a great pleasure to learn of your delightful stay with us at H Sovereign Bali.

Thank you for all your positive feedback especially of our teams.

All of us look forward to welcoming you back on your next trip to Bali.

Happy holiday at Komodo island.

Yours sincerely,
Ramia Adnyana
General Manager

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Reviewed 4 March 2017 via mobile

Stay for one night in early March 2017 since looking for a hotel close to the airport. Modern and great boutique hotel designed.
A typical city hotel room with carpet in the hallway and room .
Really happy with the rooms, complete and a spacious bathroom. Buffet breakfast is very varied from the western, asian and choice of cake and pastry, cereal and yoghurt, muesli and sushi.
If you like to stay at this hotel, for your comfort stay I suggest to stay at room on the north wing since the hotel really closed with mosque and that will be early morning azan also avoid to stay at 5th floor on the south wing since the above level is a swimming pool and it will be noisy during the day until pool closed on 8pm.
I will be back stay at this hotel sometime in the future.

Date of stay: March 2017
Trip type: Travelled with family
1  Thank Astini M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSovereignBali, Manajer Umum at H Sovereign Hotel, responded to this reviewResponded 6 March 2017

Dear Astini M,

Thank you for posting your delightful review of H Sovereign Bali, my team and I are glad that you were comfortable and felt well-cared for during your recent stay with us.

Your recommendation is much appreciated and your valuable feedback helps us to focus on what is important to all our guests. We hope that you will stay with us again should you visit Bali again in the future. It would be our pleasure to welcome you back.

Yours sincerely,
Ramia Adnyana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

PROS :

1. Free Upgrade of room (As Per Availaiblity)
2. free transport to hotel and back to airport ( one Way )
3. free shuttle to kuta shopping center ( fixes times check with reception for times )
4.Hi-Speed wifi (2 mbps )
5. Centrally located ( ideal for people travelling by vehicles )
6. free parking

CONS:
1.Hotel only focuses on English/European & Far East Asian Nationalities when it comes to breakfast plenty of options. Not even a single Indian/Middle East breakfast item on the menu except for eegs ,juices and Bread. Would recommend atleast one veg and one non veg item otherwise it will loose its Indian / Middle East customer base. Although it was not a major problem for me but i think its a area where hotel can improve.

2. Avoid taking room on first floor above owl restaurant (front facing) on fridays they have live music which is very loud and goes on till 10.30 pm ( had to ask reception twice to either stop or reduce the volume )

3. Laundry rates exceptionally high. Got 8 days of laundry for 2 persons ( wash + iron ) done at local shop for nearly price of two pieces at hotel

4. if renting a bike. do it from market or rental shop next to hotel where you can bargain, hotel was kind enough to arrange one but bike was not well serviced and maintained for the cost they charged.

Room tip: Avoid rooms on first floor .. especially front facing
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Utkarshmane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSovereignBali, Manajer Umum at H Sovereign Hotel, responded to this reviewResponded 6 March 2017

Dear Utkarsh M,

Warmest Greetings from H Sovereign Bali

We are extremely happy to having your feedback and for taking the time to share your staying experience with us. It is a tremendous help for us to know how our guest perceive our services.

We looking forward to serve you again as soon as possible

Thank you.

Kind Regards,

Ramia Adnyana
General Manager

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Reviewed 4 March 2017

Lovely hotel, near to the airport and fantastic service from the staff. Thank you for the surprise decoration for us i really happy and did't not expect a beautiful swan decoration on our bed. They even give us a cake that really sweet of them! In room breakfast was good, the service was fast the friendly staff and the most important is the food was nice and hot. On the day we check out we try out the breakfast at the restaurant that was really nice too.
We also try out the jacuzzi wow that really good and i like it because only 2 of us in the jacuzzi thanks to the spa team for the arrangement.
Check in and Check out process was fast when we arrive the room already set for us and during check out we had 1 way complimentary airport shuttle service that was fantastic! Thank you H Sovereign Bali!!!

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Anna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSovereignBali, Manajer Umum at H Sovereign Hotel, responded to this reviewResponded 6 March 2017

Dear Anna F,

Thank you for your kind review of H Sovereign Bali, we truly appreciate all your positive comments and feedback of your experience. I am especially pleased to read that my team members extended their usual warm and attentive service that made you feel comfortable and well-looked after during your stay.

Do stay with us again on your next visit to Bali, it would be our pleasure to welcome you back for more excellent hospitality experiences.

Yours sincerely,
Ramia Adnyana
General Manager

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Reviewed 1 March 2017

The staff was very friendly and accomodating. My husband and I booked this hotel because we have a late flight out of Bali and we want a place to sleep in before our flight with our 1 year old daughter. They initially gave us a room on the 5th floor which was awesome, however when we opened our room we greeted with a 'funky' smell ( kinda like how it smells like when you defrost your refrigerator). So I rang reception to ask for a room change , so they politely obliged and moved us to the 3rd floor. This room still has the smell but was not as bad so we settled for it. My husband reckons its the moisture trapped in the room but who knows. Our Second room had a lovely bath and the toilet was clean . However the paint on the wall was peeling off and there was white plaster stains all over the carpet. I did not feel comfortable for my daughter to walk around the room.The pool on the rooftop looked lovely and the view from the top was good. The hotel was approximately 5 mins taxi ride from the international airport. I cannot fault the staff but the hotel could do some tidying up.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Lou J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSovereignBali, Manajer Umum at H Sovereign Hotel, responded to this reviewResponded 2 March 2017

Dear Lou J,

It was our pleasure to welcome you for your recent stay at H Sovereign Hotel and we thank you for posting your review.

I am especially pleased to read that our team members extended the exemplary good hospitality that made your feel comfortable and well-cared for during your stay with us. though I have addressed your point regarding "funky smell" at your room, our Engineering Team already check the source and fixed it.

we are ensuring that our guests feel safe at all times and will thoroughly monitor this area.

Thanks again for your valuable feedback and we hope to have you with us again when you visit Bali again in the future.

Yours sincerely,
Ramia Adnyana
General Manager

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