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Reviewed 9 September 2022 via mobile

We are currently at MVC Nua Dusa in Bali. It was a LONG trip to get here but it has been the BEST MVC experience we have ever had and we were already very happy with MVC. The property is gorgeous. It sits next to a five star Courtyard. But what really sets it apart is the incredible staff. Everybody has gone above and beyond to be authentically friendly. The conceirge desk has been so tremendously helpful in arranging excursions. I’m talking 24-hour service and flexible!! It’s our anniversary and they decorated our room and gave us this delicious cake. Even the breakfast buffet is a 10/10 and I detest buffets. Seriously, if you can get here-do it! Bali and this property/staff are beyond fabulous!!

Date of stay: September 2022
Trip type: Travelled as a couple
Thank shoshanag987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens, responded to this reviewResponded 11 September 2022

We're really glad you are able to join us for your anniversary celebration! Thank you for your great review. We hope you have a very memorable stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2022 via mobile

Arrived in the resort past 9pm from our Ubud stay, and was pleasantly surprised with the condition of the hotel and its upkeep.
We were greeted by the most friendly night manager, Mini, at the front desk. She immediately made us feel very much at home. This was something that we came to look forward to every time we came back to the hotel.
We booked a 2-bedroom suite which was actually a 1-bedroom suite connected to a studio unit (which also had its own kitchenette).
The rooms were very clean, linens all white and freshly laundered. Kitchen appliances (also had a dishwasher in the 1-bedroom suite) and cooking implements are all complete. Washing machine/dryer included too.
Cleaning is supposedly done only when you request it, as implemented for covid protocols. And yet they cleaned daily.
All staff members are polite and all readily extend a helping hand, from the night managers, room attendants, security and duty manager. Mini, Harry, Chandra, Suza, Adi and Julie. Thank you for making our stay very pleasant!

Date of stay: July 2022
Trip type: Travelled with family
Thank mdlgrd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens, responded to this reviewResponded 1 September 2022

Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are delighted that you had a fabulous stay with us and our staff provided friendly service. We cannot wait to welcome you back in the future!

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Reviewed 24 August 2022

Stayed for one night with family en route to Bali Airport. Very good reception staff and quick check in. Rooms clean and very comfortable. The hotel has an older and a newer wing with a lovely pool around both. There is a lazy river around the newer part going around a restaurant, which was fun and games around the pool. We ate dinner in the restaurant which has the lazy river around it and the food was excellent as was the service and very reasonably priced. We had one snack in the other restaurant on the ground floor of the main building. This was ok, albeit that service here was very slow for no apparent reason.

Breakfast was served on the ground floor restaurant as above. Although service was good, the food was very average.

Overall a great, relaxed stay and we would stay there again ex the breakfast.

Date of stay: August 2022
    • Value
    • Sleep Quality
    • Service
Thank Pugsly4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens, responded to this reviewResponded 1 September 2022

Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are delighted that you had a fabulous stay one night stay with us. We hope to welcome you back for a longer stay!

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Reviewed 8 August 2022 via mobile

Just spent 10 nights with friends at Marriot Gardens Nusa Dua. Our friends first visit to Bali and they loved it. Rooms clean, plenty of fresh water, just needed to ask for anything more and staff happy to help. Great staff at pool bar, easy access via the lazy river.
We had a fabulous time, although we can't remember all their names, you made it amazing.
Suksma

Room tip: Just go with the flow, you are in Bali. Nothing is the same as home, just enjoy the difference. Traffic, road surfaces, bottled water. They are happy to help, just ask.
Date of stay: August 2022
Trip type: Travelled as a couple
Thank Kiwi_Travelling_NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens, responded to this reviewResponded 11 August 2022

Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are delighted that you had a wonder 10 nights stay with us and our associates provided amazing service. We cannot wait to welcome you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2022

Stayed 7 nights. Coming back 28/7/2022 (July).

Perfect weather at this time of year (Approx 30c Each day) for swiming and laying by the pool.

The pools are incredible and the instant you see them you want to jump in and be part of them.

Coming out of Covid its possible some things are not quite back to normal.
I found the food menu at both resturants very limited. The food was excellant quality, but not much to choose from.

Our Pacakage
Part of our package included 1 lunch for 2, and 1 dinner for 2 and 1 bucket of beer.
This is were I felt a little dissapointed.
The included meals had to be chosen from a seperate menu.
This seperate menu had very little to choose from.
I would not look at this option as good value.
The incldued bucket of beer did not include Bintang. Again I found this dissapointing.

On 2 occasiions my meals took over an hour to come out despite almost no one being in the resturant. To be fair, this may have been a result of the Covid recovery.

Despite no signs indicating the pool was not going to open till 12pm on my last day. I was asked to get out as they were cleaning. This was really embarrising as plenty of people were seated around the pool.
Starngely no one was cleaning in the area I was swimming.

Staff,
Every single person was amazing,
Always smiling, nothing is too much too ask.
Alawys greeted with friendly hello's and smiles.
The staff are easily the best of the best.

Rooms,
We stayed in a room facing away from the pool.
Id recomend asking for a room facing the pool, or even a pool access room.
As the rooms have baclconys their is not much too look at from the back rooms.

Entertainment.
Particulary on a Friday or Saturday evening, some kind of live music is needed.
Its quite dull sitting by the pool after dinner.

Beach Club.
The beach club is not a "Finns" style Beach Club.
Its basically a nice spot by the beach 5 mins from the hotel. It has chairs and a bar. Not much shelter.
A free return shuttle bus runs every hour from the hotel to the Beach Club.

Overall,
This place is perfect for the family or romantic getaway.
I loved it.
Id love to see some more action of a night.
Cant wait to go back.

Room tip: Ask for a pool view room
Date of stay: July 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Patrickw_0011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens, responded to this reviewResponded 8 August 2022

Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are thrilled our staff provided amazing service. We appreciate the feedback and we hope to welcome you back, soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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