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All reviewsconvention centerpremiere roomquiet relaxing hotelmedium sized hotelfree shuttleshuttle service is providedhospitality roommodern bathroommengiat beachbuffet breakfast was amazingfive star propertyswimming poolsmall gymroom facingafter midnightevery hourbeach club
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Reviewed 8 August 2018

Stayed 8 nights & was well looked after. Hotel smaller than the larger Westin & Nusa Dua Beach & Spa across the road but quite a lot cheaper.

Hotel is well located in Nusa Dua so good access & walking distance to shops & other big hotels which we had stayed before & went back for a meal or two.

Staff very nice & courteous. Rooms cleaned well & breakfast good as it was changed up most days which made it interesting.

Lovely sparkling pool which is cleaned regularly.

Had a few evening meals at the main restaurant which were good. Great Satays at last in Bali at a very reasonable price. Beautifully presented satays with rice, chopped chilli & onions & a ripper peanut sauce.

One bit of constructive criticism regarding the Lobby Bar on Level 2. Did not use it as it smelt of smoke everytime we walked past so not inviting for a non smoker. Also happy hour needs to start at 4 of 5pm. Get rid of the smoking & guest will use this bar. As it stands, virtually no one uses this bar.

Despite the lobby Bar, would definitely go back to this hotel.Lovely Staff!!

Room Tip: try to get a room overlooking the pool.
  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Barry & Debbie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 9 August 2018

Dear Mr. Barry & Mrs. Debby V,

Warmest greeting from Bali Nusa Dua Hotel.

Thank you for taking time to share your precious time on TripAdvisor page with Bali Nusa Dua Hotel.

We are very delighted when you highlighting us in namely very nice staff and courteous, clean room, good breakfast, lovely pool concept and good quality of our food.

It is a pleasure to know about your concern with your feedback and this is becoming our opportunity to review again and as reminder to our respective department.

Once again, thank you for visiting us, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Bal Nusa Dua Hotel.

Cordially,

Julian Lasut
Front Office Manager

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Reviewed 6 August 2018

Woow it was great places to stay as we are on honeymooner and they prepare everything as we expect. The Staff as very friendly and welcome even for going to the beach take 20minutes by walked but we are enjoyed, the shuttle available every 30mins. everything was good....Dank jewel...tot ziens

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank IramaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 9 August 2018

Dear IramaD,

Warmest greeting from Bali Nusa Dua Hotel,

Thank you for your sharing a great review and it is a honor to read your review title.

We are all pleased to hear that we have successfully exceeded your expectations and that you enjoyed your experience at our hotel on your honeymoon stay. Thank you very much for highlighting the friendly service of our team. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal.

I hope there will be another chance to host you in the near future and I personally ensure you that your stay will be as memorable as the previous one.

Cordially,

Julian Lasut
Front Office Manager

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Reviewed 4 August 2018

Amazing! The staff are the jewels in their crown! Cannot do enough for you and are always friendly and smiling. Arriving close to midnight, we were greeted with warm smiles, a cool drink and warm face washer.! Our room is a twin, with very large beds, giving us very comfortable sleeps. Modern bathroom, again huge! A double ranch-slider allows you out onto a balcony, where we overlooked a garden and enjoyed lovely sunsets. Breakfasts were unbelievable!! Variety plus!!! cereals, porridge, different breads, vast selection of Asian foods, (hot and cold) fresh fruits, juices and of course, omelettes or eggs however you want them cooked! We didn’t eat again till late evening, and still weren’t hungry. Pool area is calm and serene within lovely gardens. Hotel has a small gym room with equipment and a spa service with lots of differing massages, facials etc.There is no direct access to the beach, but they provide a free shuttle to a private beach, along with beach towels. There is also a free shuttle to “The Bali Collection” shops, where you will also find plenty of resteraunts. Both the beach and shopping area a few minutes drive away, but can be walked to, if you’re energetic. At least 2 resteraunts, close by, provide a free taxi back to the hotel, on finishing eating. Simply wonderful stay, can not wait to come back!

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Fran5862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 7 August 2018

Dear Fran5862,

Warmest greeting from Bali Nusa Dua Hotel.

Allow us at first stage to extend our utmost gratitude for your recent stay at Bali Nusa Dua Hotel and also for sharing your excellent on TripAdvisor page.

We are delightful to discover that you have a remarkable days throughout your stay particularly because the friendly, stanch and attentive service rendered as you mentioned. By this review, this is another reason for me to proud of my dedicated team who did an extra mile to make our guest stay flawless.

Other than above, you also highlight on the very large bed, modern bathroom, beautiful garden viewing sunsets, variative breakfast and other great facility in our hotel.

Once again, thank you and we look forward to welcoming you for more enriching holiday experience.

Cordially,

Julian Lasut
Front Office Manager

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Reviewed 23 July 2018

Accommodated there whilst attending the 71st Annual Assembly of the International Institute of Welding (IIW) it is with pleasure to hereby follow the hotel's request to assess its quality. That being said and to keep the long short: I'm travelling abroad quite a lot, but the 'Nusa Dua' is excellent. The room? Superb! As was in particular the staff's attitude and natural friendliness. I shall wish to consider this as truly outstanding. Simply a perfect stay throughout. A huge 'Thanks!' hence, to the Bali Nusa Dua Hotel for hosting me so extraordinarily well. It will remain unforgettable to me.

  • Stayed: June 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank alfrede750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 25 July 2018

Dear Alfrede750,

Greetings from Bali Nusa Dua Hotel.

Thank you for sharing a very stunning review and it’s an honor to read the review title.

We are all pleased to hear that we have successfully exceeded your expectations and that you enjoyed your experience at our hotel during your conference. Thank you very much for highlighting the natural friendliness service of our team. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal.

I hope there will be another chance to host you in the near future and I personally ensure you that your stay will be as memorable as the previous one.

Cordially,

Julian Lasut
Front Office Manager

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Reviewed 22 July 2018 via mobile

We were very happy and satisfied with this hotel and believe me I can not find any thing that I didnt like there as everything was perfect. I would mark their hospitality and kindness in comunication with guests as their top value but even breakfast,swiming pool,rooms,hotel enviorment are in very high level. If i come back to Bali,for sure I would like to visit them again

Stayed: July 2018, travelled as a couple
Thank lema b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 23 July 2018

Dear Lema b,

Warmest greeting from Bali Nusa Dua Hotel.

Thank you for choosing Bali Nusa Dua Hotel as your preferred hotel among others to spend your vacation in Bali. We really appreciate for sharing your memorable experience on TripAdvisor and that you highlighting on the top value of breakfast, swimming pool, rooms, hotel environment are very high level.

My appreciation for highlighting our dedicated hospitality and in communication of service from our team, as this is a good chance for me to show them that their effort is highly recognized by our esteemed guest such as yourself.

I hopefully there will be a chance in the future to welcome you back to experience another high level service signature service and certainly we are all delighted to assist you with your future arrangements.

Cordially,

Julian Lasut
Front Office Manager

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