Me and my husband chose to eat here on our last night in Bali. The staff seemed very friendly when we arrived and welcomed us! Once we were in and ordered everything went down hill....the garlic bread was like eating hard toast no taste of garlic - inedible. Nachos were so dry greasy but no cheese or toppings just a little of salsa on 1 nacho (top). I sat for a while without a drink tried to attract staffs attention but were too busy talking to each other at the bar!! I eventually had to ask the lady stood outside who was trying to PR. The food was tasteless, we complained to the lady who just replied "thank you" we repeated again to another member of staff who just apologised.....shocking to think after 2 complaints no manager or senior member of staff came to see us. We asked for the bill and left we did tell the lady we would be leaving negative feed back on trip advisor - her reply "that's ok". Disappointed to say the least - by far the worst meal we have had since our 10 night stay in Bali. Please eat some where else there are lots of nice places in Sanur!