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Reviewed 8 September 2016

This was my second time at the Sudamala and I clearly liked it enough the first time to come back. The staff are wonderful, and the place generally has a special atmosphere (and great commitment to the Arts).

However, the cost between my two visits varied greatly - the room rate was 50% higher than my first visit. This was partly to do with seasonal rates, but also related to the fact that the room rates are tied to the US dollar. This means that the cost in your own currency is greatly dependent on current, global exchange rates.

Was the room worth around AUD130 as I paid the first time? I think so, though there are some excellent options closer to the beach for the same or a little less.

Was the room worth over AUD192 as I paid the second time. Not at all. It was too expensive. The wifi in the room was very poor and the complimentary cocktail offered in the evening possibly the strangest mohito I've ever tasted. These are small details but become more relevant when you are paying such a high rate for a room and experience that really isn't worth this price.

But again, the staff are wonderful and there is much to like at a more affordable rate.

Date of stay: July 2016
Trip type: Travelled as a couple
2  Thank sunsets1011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 10 September 2016

Dear Sunsets1011,

Thank you for staying Sudamala Suites and Villas,Sanur and for the feedback of your recent stay.
That is correct that our pricing changes many times based on seasonality which is based on local currency and use USD as the standard conversion in the resort but when using credit card is as per original country bank issuer.
We appreciates your feedback regarding the Wi-Fi . We've been try hard to get the best company to perform the best Wi-Fi in all areas of the hotel.
As for the cocktail, we do apologize if this was not as expected - this will improves a lot with the ongoing training to our FB team , so later when you come back to Sanur, you will find the different quality of cocktail.
We hope to have a chance to welcoming you back to Sudamala .

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Reviewed 4 September 2016

This lovely small hotel is just about 2 blocks from the beach, lovely room, spacious and clean. Pool is nice, but needed more lounge chairs, We would often go to the beach and return in the afternoon to sit near the pool, but often all the lounges were taken. Other than that, it was a Great staff.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank A791PKjessicah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 6 September 2016

Dear Jessica,

Thank you for staying Sudamala Suites and Villas, Sanur.
Great to hear your feedback and share about our lovely boutique Resort.
Our team is work hard to ensure every corner is giving the best impression to our valuable guests like you are, including the beach area to anticipate the peak on the pool side. We hope to improve pool area when you coming back, soon.

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Reviewed 26 August 2016

this is very much a hidden gem in Sanur! One can notice management has a great experience and the service delivery is fantastic. Will stay again! I also like the fact the GM is responding to every note on tripadvisor.

Date of stay: February 2016
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Mauritsdebeer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 30 August 2016

Dear Mauritsdebee

Thank you for staying at Sudamala Suites and Villas, Sanur

We are happy to read your review and the fact that you’ve got the best experience while in Bali.

The feedback like yours’ is highly appreciated for our improvement.
Thank you again.

We hope to welcoming you back to Sudamala Sanur.

Best Regards,


General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia


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Reviewed 26 August 2016 via mobile

The staff at Sudumala are just fantastic. Add to that the serene environment and you have everything you could ask for. There was not one member of the staff that I could fault.Helpful, the friendliest people I have met in Bali so far. A credit to the management. Saimah, to you and your wonderful team, thank you. I will return. Sooner rather than later

Date of stay: August 2016
Trip type: Travelled solo
2  Thank Mahoenui
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 30 August 2016

Dear Martin

Thank you for staying Sudamala Suites and Villas, Sanur.

We are delighted to read your review!

Indeed, the team not only have a beautiful smiles but also their genuine attitude to serve the guests from the heart.

We really look forward to welcoming you back soon to Sudamala Sanur.

Best Regards,


General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia


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Reviewed 14 August 2016

We loved our stay at the Sudamala, staff, food, surroundings are all top class. There are lovely gardens and a relaxing pool area. The longer we stayed and visited other places, the more we appreciated the charms and relative peace of Sanur too. The beachfront walk/cycle was a firm favourite with us. The Three Monkeys was a good place to eat if you were eating out from the hotel and the Beach Breeze bar opposite was good fun when the local live music was on and staff played along. At the hotel we loved the Balinese cooking class and a four course meal that you cooked was thrown in, the massage and Balinese evening were also good value. Our room was upgraded to a garden suite and was spacious with a fab indoor/outdoor shower room. Drawer storage was a little limited though. We stayed bed and breakfast and the breakfast has all the choice and quality you could wish for, with Indonesian and Indian specialities and plenty of western/English options too. If it weren't so far away from Britain, we would definitely return!

Room tip: All seem good, garden rooms are ground floor with higher ceilings we suspect.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank keeweekiddy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 18 August 2016

Dear Keeweekiddy,

Thank you for staying with us !

It is such a pleasure to have you here, giving an opportunity to our team to deliver their best services.

We also happy to read your review insight of how charming and relax Sanur as a preferred destination in Bali.

We hope to see you back to Sanur, soon.


Best Regards


General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

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