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All reviews glass house glasshouse restaurant boutique hotel private walkway coffee machine first floor minute walk easy access to the beach pool area beach front loved our stay ground floor bars and restaurants nice pool day bed the main road bali
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Reviewed 17 March 2019

The rooms were very clean and modern. Saltwater pool just outside our room. Included breakfast at "The Glass House" next door was excellent. Beach access was a little walk through "villas" that are part of the complex.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Craig N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Segara_Management, General Manager at Kejora Suites, responded to this reviewResponded 25 April 2019

Dear Cnelsen2017,

Thank you for taking the time to share your experience at Kejora Suite.

We are very happy to know that you have enjoyed every part of your stay with us and found everything to go beyond your expectations.

Thank you for choosing Kejora Suite to care for your stay in Sanur and we look forward to welcoming you back in the near future.

Warm Regards,

Segara Village Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2019

We had 10 days at the Kejora Suites. It was one of the most relaxing holidays we ever had. Our room was on the first floor a few steps from the pool where we spent every day relaxing on the lounge chairs reading books. The pool is refreshing warm salt water pool. The room was a good size, clean and everything worked including the internet very well. Our room included the breakfast at the restaurant next door called Glass House. The food at Glass House was quite tasty. Even when we were relaxing by the pool we ordered room service and the food was from Glass House. We did eat breakfast at the sister hotel, but that breakfast was a buffet and we really don't care for buffets. The Glass House you order off a menu and the food is cooked fresh. Kejora is a 5 minute walk to the beach where there are also the hotel lounge chairs to use. Also the beach is a fabulous place to see the sunrise. There are many restaurants on the beach and nearby the hotel. It was very convenient and easy access to everything. There is live music at various restaurants on different nights of the week. We loved everything about this hotel including the wonderful staff. We don't think you will be disappointed.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank SBCATraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Segara_Management, General Manager at Kejora Suites, responded to this reviewResponded 25 April 2019

Dear SBCATraveler,

Thank you for sharing your recent experience at Kejora Suites.

We are delighted to know that you have enjoyed every part of your stay with us. Our courteous team is dedicated to delivering a pampering and relaxing experience for each of our guests. Let our team do all the work while you enjoy the spoiling lifestyle in paradise.

Thank you for choosing Kejora Suites to care for your stay in Sanur and we look forward to welcoming you back in the near future.

Warm Regards,

Segara Village Management

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Reviewed 12 March 2019 via mobile

Situated on the main strip in Sanur this boutique hotel is in the perfect location - close to restaurants and the beach, it even has its own private walk way (in between the glasshouse and the Kejora Suites) to the beach which we used so many times. The staff are extremely friendly and did a thorough clean of the rooms. The wooden panelling is a little dusty but all in all the rooms were of a good standard. Very big, modern and the bathrooms were fantastic (we had a deluxe room - no bath but decent sized shower). The pool area was great, nice and shady so you don’t get burn. We very much enjoyed our stay at the Kejora Suites. I did notice a post from a previous reviewer with regards to laundry and stains on their T-shirt’s. We too had a similar experience and stayed around the same time. One of my tshirts had stains all over the back. All other items were in perfect condition and the laundry service was swift. Apart from this, everything met our expectations at the Kejora. Also if your looking for good coffee try the restaurant next door (the glasshouse) or Soul on the Beach (on Sanur Beach) close by.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank Dani_Mc11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Segara_Management, General Manager at Kejora Suites, responded to this reviewResponded 25 April 2019

Dear Dani_Mc11,

Thank you for taking the time to review your stay at Kejora Suites.

We are delighted to know that you have enjoyed every part of your experience with us and found all the services up to your standard. Our team strives to deliver a warm and genuine experience through every detail and your input is invaluable in helping us to grow better each day.

Thank you for choosing Kejora Suites to care for your stay in Sanur and we look forward to welcoming you back in the near future.

Warm Regards,

Segara Village Management

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Reviewed 11 March 2019 via mobile

We chose this hotel attracted by good reviews but unfortunately we had the worst experience of our lives.

We sent several clothes to the laundry service and one of my favorite T-shirt returned stained. I tried to find a solution for the damage with the hotel and they offered me as a refund only three dollars. When I questioned why this low value they accused me of having sent the already damaged T-shirt. Although we proved this was wrong, presenting photos from the previous day, where I was wearing the T-shirt in a good condition, they showed total dishonesty keeping the previous proposal. Apparently the owners and the management of the hotel are of the royal family (SIC), which will hinder any solution.

I do not wish this kind of situation to anyone.

Date of stay: March 2019
Trip type: Travelled on business
4  Thank Denis A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Segara_Management, General Manager at Kejora Suites, responded to this reviewResponded 24 April 2019

Dear Denilson A,

Thank you for taking the time to review your stay at Kejora Suites.

We are sorry to know that you were not completely satisfied with your recent visit. We appreciate constructive feedback as it helps us to grow to serve you better and would love to know more about how we could do so. Can you please tell us again all the details, so we can give you other compensations?

We hope we will have the opportunity to welcome you back to Kejora Suites, to show you once again the comfort and genuineness at our boutique hotel.

Thank you for staying with us and we hope to see you again.

Warm Regards,

Segara Village Managament

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Reviewed 6 March 2019 via mobile

Fantastic place worthy of the reviews it was our wedding anniversary and they had a cake and handwritten card which was lovely .The rooms are very comfortable and modern good priced mini bar fan on the balcony and lovely bathroom everything you need, staff are very friendly and a nice pool area to relax the private sunbeds are good on the beach area too.You can use the segara village too which has beautiful gardens.Breakfast at the glasshouse is very pleasant food very high standard it was our favourite restaurant already planning to return

Date of stay: March 2019
Trip type: Travelled as a couple
2  Thank sheelsUk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Segara_Management, General Manager at Kejora Suites, responded to this reviewResponded 24 April 2019

Dear SheilaNottsUk,

Thank you for taking the time to share your experience at Kejora Suite.

We are very happy to know that you have enjoyed every part of your stay with us and found everything to go beyond your expectations. We are very proud to have earned your trust and recommendation as we worked hard to ensure every detail of your stay was well taken care of. Sanur keeps an abundance of exciting activities to do and great places to visit, we certainly hoped that you were able to indulge all of it while staying with us.

Thank you for choosing Kejora Suite to care for your stay in Sanur and we look forward to welcoming you back in the near future.

Warm Regards,

Segara Village Management

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