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Reviews (1,398)
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All reviewsafternoon teamonkey forestrooftop villaapple tvwelcome homecookie jarseparate toiletturn down serviceinfinity poolrestaurants and barsrooms are spaciousthe location is perfectbeautiful hotelhighly recommend this hotelrose petalsthe main streetubud market
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Reviewed 26 February 2017 via mobile

Terrible time to stay here workmen start early and bang all day around
Hotel really should be closed or prices heavily dropped to reflect this situation .

I also asked for a beer at pool and the largest one was brought out even though I felt like a standard small one felt pressured into buying it.

Staff very friendly and helpful

Food is okay

Pool is amazing

I think if I came and these renovations where not happening might of been much better

Stayed: February 2017, travelled as a couple
6  Thank Lexis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this reviewResponded 28 March 2017

Dear Lexis T
Warmest Greeting from Komaneka Rasa Sayang
Thank you very much for spending your holiday with Komaneka family , he hope that we can have a change to serve you better in just few week end of April 2017 , the renovation will finish , one again we do apologize for the renovation are disturbing your stay with Us .
thank you very much for your feedback regarding of the bar service that you expected on your coming back next time, we are really concern on this one and we do hope your nest returning back will reach your expectation .thank you very much for sharing your experience stay and keep recommending us to all your friend and famlily .
Looking forward to see you in next returning back


Best Regard
Eka and Komaneka Family

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Reviewed 23 February 2017

This place is outstanding! Everything from service, food, atmosphere, room - exceptional! Can't say enough good things, hope I can come back someday! Feels like you are away from it all, yet the city is right outside and you can walk to market, stores, monkey forest and so much more! Love the Ubud area :)

  • Stayed: September 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank Island_Soul_Annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this reviewResponded 28 March 2017

Dear Island_Soul_An
Warmest Greeting from Komaneka Rasa Sayang
Thank you very much for spending your holiday with Komaneka family , we are happy to knowing that you are enjoying your stay in both of our resort ,thank you very much for sharing your experience stay with all you friend and family .we are Looking forward to welcoming you back in nearly future

Best Regards,
Eka and Komaneka Family

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Reviewed 23 February 2017

The staff at Rasa Sayang were excellent at all levels, from management to house keeping and everyone in between.
The food was consistently good and affordable. The rooms were large, well equipped and clean.
The pool was OK but once the extensions are complete and they have a higher level of occupancy may be a bit small.
I am surprised no earlier reviews have mentioned the extensions that are near complete. There is a some noise during the day but quite after 17:00 hrs
We will definitely stay at one of the Koneneka resorts again.

Room Tip: The rooms on the 3 floor have the best views
  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Milton K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this reviewResponded 28 March 2017

Dear Milton K
Warmest Greeting from Komaneka at rasa Sayang
thank you for your recent stay with us and hope memories of your experience be a part of Komaneka Family will always remind with you
Nothing can make us happier than knowing that our you had a great time and feel be part of Komaneka family .thank you very much for your wonderful word of Komaneka at Rasa Sayang .
Once again thank you very much for your kind. We do hope that we could have chance to serve you again and again in nearest future.
Best Regard
Eka and Komaneka Family

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Reviewed 23 February 2017 via mobile

Revisited. Beautiful relaxing stay. Exceptional service. Stunning rooms. Tropical setting. Definitely not for noisy people or late partying. Very peaceful and exactly what we required. The breakfast is a la carte. Afternoon tea served around pool each afternoon .Cannot fault

Stayed: February 2017
Thank Giralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this reviewResponded 28 March 2017

Dear Giralia
Warmest greeting from Komaneka at Rasa Sayang
One of will make us feel happier are to knowing that you had you wonderful experience holiday with us. it is a really great to read your review ,feel how you enjoying your stay with us . Thank you very much for stayed with us. We are looking forward to welcoming you back in nearly future
Best Regards,
Eka and Komaneka Family

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Reviewed 21 February 2017

I am a frequent traveler and I have been to Ubud many times therefore I may have developed High standard but I know for a fact that Komaneka at Sayang is really a rip off.
It has nothing to do with Komaneka Bisma which has a much better locations and quality.
The Hotel is in the centre of Ubud and is good for those who wish to walk around without having to take a car.
However you will miss the whole amazing Ubud experience.
The hotel is very basic and it looks more like a condominium rather that a 5 star hotel.
Rooms are nice and spacious but have no VIEW at all.
The pool is rather small and really nothing special.
The breakfast was average.
During our stay there were construction works and it was very noisy destroying the whole need of relaxation. (do note that most likely they will continue this works for months)
we were not informed nor they were apologetic about and this is simply unacceptable not for the very high price we paid!
lift was under maintenance for 2 days so we had to take stairs...

On the day of the check out we realized one Garment was missing.
(Italian brand in silk)
GONE.
And i can assure you that we looked everywhere and that I was wearing the same garment on the day of the Check in.(2 days before)
Now, this is really unacceptable for a 5 star hotel and i must say it never happened in my life and I stayed in different categories of hotels, budget ones and luxury.
The manager did send the staff to search the room but did not offer any compensation nor they seemed too apologetic.
They could have at least offered us to pay for transportation to our next destination!

please do not stay at this hotel.
there are so many places around it and a much lower rate!

  • Stayed: February 2017, travelled with family
    • Value
    • Rooms
    • Service
8  Thank BenedictaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this reviewResponded 28 March 2017

Dear BenedictaC
Warmest Greeting from Komaneka at Rasa Sayang
Fist of all , we do apologize that Komaneka are not reach your expectation,specially with the view that you would like to have . But any how we are Happy to hear that Our sister hotel Komaneka Bisma are reaching your expectation , Komaneka Located are really in the city center area , as you Know to have the best view in the city are really hard , and we are lucky can keep the view from the main pool , regarding The miss place one of your garment, we are feel bed that are happen , as you know that we are try help to do the searching in all the hotel area during your two day stay with us , we are do apologize that till know we can help you to fine it yet .
thank you very much for all the review that you had do for us , hope that we can learn something from this, and can do more better in the future

Best Regard
Eka and Komankea family

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