We stayed here a week. I waited a while to write this review because we had a bad experience for the first few days and I wanted some perspective from time.
First the unfortunate. They were building a new building 20 feet from our gorgeous balcony. Sawing the tiles. Cutting the wood. Hammering the supports. No warning. No apologies. We complained, and they started hammering really softly...which just made us feel bad for the workers. If we went to the pool for quiet relaxation... guess what? They were taking out all the tile around it... more sawing of tile all day. Finally, the 4th day, my husband asked to move. **This should have been THEIR idea!! They agreed and gave us a choice of rooms and all was well after.
I would just hope that the next guests would be told ahead of time.. or offered a different location... or at least told "we will have workers on these days, so plan time away." Customers have a right to know when there will be major construction!!! We came to Bali for relaxation!!!
After we found a peaceful room, all was heavenly. The breakfasts are as delicious as people say. We found that we never wanted to eat again until dinner. The location is perfect, in a peaceful area that is walkable to busy Ubud, but feels far away. Their transport in for dinners really worked out great. Beds were super comfy and bathrooms were huge.
This is a beautiful spot at a fair price with outstandingly friendly and kind service from the staff. Management just needs to be more proactive when problems come up.
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- Also Known As:
- Alam Shanti Ubud, Bali
- Alam Shanti Hotel Ubud