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Green Forest Resort
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Reviews (200)
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All reviewskampung gajahcottage roomnice viewbig gardenno air congarden viewbeautiful sceneryopen the windowflying foxfamily gatheringbed and pillowstv cablehot waterdeluxe roomsinfinity poolchicken porridgethe room was nice
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Reviewed 25 October 2012

I plan to stay in this hotel on October 26 to 27, just for one night. Since I know that Bandung is crowded in long weekend, so I book the hotel 3 weeks ahead through Yuktravel.com (1st time using this agent and never again). I book and received instant confirmation through internet, so I paid for the hotel voucher at the same time. What a disappointment, when I called the hotel today (a day before check-in date) that there is no room booked under my name or the travel agent name (yuktravel). The hotel never call me back afterward, probably they blame the travel. But as a customer, honestly I don't care what's your deal with the travel agent, I care about my right to stay at your hotel since I paid in advance. No courtesy of apologizing or nothing from this hotel. And for your information, yuktravel.com is not able to find a replacement. Don't use that travel agent, ever.. they give your money back, but that did not solve the problem. Luckily, I'm a high traveler myself, so I pull some string to get a room in a wonderful hotel SAVOY HOMAN in Bandung (even it means to change my holiday concept from setback nature to city sightseeing). Imagine if you are in a city or a country of nowhere with no relatives and your hotel voucher is not valid. Definitely will ruin your holiday...

Stayed: October 2012, travelled with friends
68  Thank days4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
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  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRGreenforest, Manajer Hubungan Masyarakat at Green Forest Resort, responded to this reviewResponded 6 days ago
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Report response as inappropriate
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Reviewed 2 weeks ago via mobile
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Stayed: April 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRGreenforest, Manajer Hubungan Masyarakat at Green Forest Resort, responded to this reviewResponded 2 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago
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Stayed: February 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRGreenforest, Manajer Hubungan Masyarakat at Green Forest Resort, responded to this reviewResponded 2 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile
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Stayed: March 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRGreenforest, Manajer Hubungan Masyarakat at Green Forest Resort, responded to this reviewResponded 26 March 2018
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Report response as inappropriate
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