My dad left a tote bag on one of the taxi ride, and the hotel staff help to call the taxi company and coordinate for the return of the goods; which I extremely appreciate it.
Apart from that, the hotel stay was really so so, nothing to impress about, but with the price paid, and simple breakfast included, I really shouldn't have complaint much.
The hotel just 8 mths old, but started to see some aging sign. Room is simple and clean, bed very comfortable, amenities provided, 2 small bottle of mineral waters given each day, air-cond working fine, wifi is good & free. However, my room, 601, the shower drain is not working properly, and causing small flood everytime I showered. Yet, I just being lazy to inform them to fix it thought, my bad.
There is a road construction going on along Jalan Braga, right in front of hotel, and causing the surrounded area covered with dirty mud whenever it rained. Which is quite unpleasant experience, but I cannot blame hotel for that, since it is out of their control.
Location is not bad, plenty of convenient stores around hotel.
I would still recommend this hotel.