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Reviewed 29 March 2021

During Covid Pandemic, hotel operate health protocol pretty well. Hotel provide sanitizer in public area, staff wear mask and marked for social distancing. I love stay in ancient hotel since the room is bigger and bathtub availability. Hotel location is super strategic just get across President palace and spot of feeding deer. Hotel still provide gym, pool facility with strict protocol.

You can find restaurant behind this hotel so no need to move your car from parking stand. Even though the gym area is not so big but since there's none use the gym it pretty comfort. Kids club also available in weekend

Date of stay: January 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Tyaz_Diaz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cindy Posumah, General Manager at Hotel Salak The Heritage, responded to this reviewResponded 17 April 2021

Dear Mrs Tyaz

Warmest greeting from Hotel Salak The Heritage

Thank you for choosing Hotel Salak The Heritage as your accommodation while you’re having your holiday in Bogor and for your great review. We are glad to know you are satisfied with our services and facilities so you can have memorable experience while you’re staying with us

It will be a great honor for us if we can welcome you back in the near future.

Sincerely Yours,
Hotel Salak The Heritage

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Reviewed 2 October 2020

Hotel Salak actually a modern hotel, rich with historical culture. The location is. very strategic, at the center of Bogor, across Kebun Raya Bogor.
I often come here once a year, brought my family. My children love to stay here, because in the morning after breakfast, we usually walk to Kebun Raya, and feeding the deers.

Date of stay: November 2019
    • Rooms
    • Cleanliness
    • Service
Thank MissGracie22
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cindy Posumah, General Manager at Hotel Salak The Heritage, responded to this reviewResponded 17 April 2021

Dear MissGracie,

Warmest greeting from Hotel Salak The Heritage

Thank you for sharing your great experience while you’re staying with your family in Bogor. We are delighted to read your positive review of Hotel Salak The Heritage and having an enjoyable stay with us.

We hope to welcome you back at the nearest future

Sincerely Yours,

Hotel Salak The Heritage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2020 via mobile

My wife and I stayed at this hotel for one night just for a weekend getaway. The location is pretty nice and the check in process ran smooth.
The only downside was the room was a bit rundown and seemed pretty aging. The bathtub could have been more cleaner and the plug wasn't even big enough to stop the water from draining. We had to call reception to have the proper size of plug to be delivered to our room in order for us to utilize the bathtub. The AC was still a bit hot though it was in cool mode, max fan speed and in the lowest temperature set. The maintenance guy had to refill the freon.
My room was kinda noisy, I think there might be some construction going on coz it's pretty loud. Our car got covered in some sticky substances as we observed it upon leaving the hotel. The other cars parked next to us experienced the same thing. We just had to immediately find the nearest car wash to get our problem fixed.
But overall, the staff was nice, the service was impeccable and the breakfast buffet was pretty good with quite a lot of option.
I might stay again in the future if they improve their room quality.

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank jzzydee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cindy Posumah, General Manager at Hotel Salak The Heritage, responded to this reviewResponded 17 April 2021

Dear Mr. Jyzdee

Warmest greeting from Hotel Salak The Heritage,

On behalf of Hotel Salak The Heritage team, please accept our sincere apologies caused of facilities, which make your stay experiences less comfortable.

We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations. Please allow us to reassure you that the hotel will use your comments to improve our future services.

Thank you for the review that you gave, it will be an honour for us to welcome you back on your next visit to Hotel Salak The Heritage and we’ll try our best to make your experience more memorable than before.

Sincerely Yours,

Hotel Salak The Heritage

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Reviewed 26 July 2020 via mobile

All good, location, room, cleanliness, breakfast, parking.. stayed there booked 2 deluxe rooms.. bathroom already w bathtub.. only downside probably the pool looks bit dirty and the air con in room 534 or 536 is very (very) loud

Date of stay: July 2020
Trip type: Travelled with family
Thank Dodiajalah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cindy Posumah, General Manager at Hotel Salak The Heritage, responded to this reviewResponded 17 April 2021

Dear Mr. Dodiajalah

Warmest greeting from Hotel Salak The Heritage,


Thank you for choosing Hotel Salak The Heritage Bogor. We would like to convey our sincere apologies for the less good experiences about the pool cleanliness and AC that make you feel little bit not comfort while staying with us.

We will improve our maintenance for facilities specially for our air conditioning system and cleanliness of our pool to make our guest feel save and comfort while use it.

We hope to make your next visit more memorable. We look forward to welcoming you back in the near future.

Sincerely Yours,

Hotel Salak The Heritage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2020

We started our journey through Java from the city of Bogor. There were fears that there were no normal hotels on the island, in some videos of travellers, many scared that it happens that there was no hot water. How surprised we were when we went to the Salak Hotel and found that a room with two large rooms had been allocated for us. We arrived late at night, but despite this fact, we were received very quickly and settled in the room. One room was like a living room, the other like a bedroom. Each room has air conditioning and a TV. Plumbing is decent, clean toilet, there is a bath, very good head of water. Breakfasts are both Indonesian and European, there was a lot to choose from. Another surprise is the internet, which worked for excellent, much better than in Thailand or Bali.

One of the hotel 's advantages is its location, opposite Java 's biggest botanical park. By the way, from the window of the restaurant at the hotel you can watch small deer walk there.

On our trip we were greatly helped by Irene Odelia, told us where to rent a bike, where to buy tickets for a shuttle bus to the next city, told the best places in the city. Her recommendations were very helpful.

As a bonus I was still given a beautiful photo shoot.

Room tip: Contact hotel staff
Date of stay: February 2020
    • Value
    • Location
    • Service
Thank BigTripVlog
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cindy Posumah, General Manager at Hotel Salak The Heritage, responded to this reviewResponded 22 March 2020

Dear Mrs Tamara

Warmest greeting from Hotel Salak The Heritage,

Thank you for choosing Hotel Salak The Heritage as your accommodation while you’re having your holiday in Bogor and for your great Review. We are glad to know you are satisfied with our service and facilities so that you can have memorable experience while staying with us.


An honor for us if we can welcoming you back in the near future.


Sincerely Yours,


Hotel Salak The Heritage

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