we stayed in junior suite for 1 night, our room was on the water. the hotel very comfortable, have a beautiful scenery for beach, sea, & big stones. We also can go to their sister hotel (bintan agro hotel) for sightseeing, watersport activities, spa, etc. the room and staff really nice.More
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If you landed in Bintan for the weekend, check-in at Agro Cabbana for your little piece of heaven.
TIP: if you want the best room they have, ask for the house on the water, last room on the corner. Like that you get to breathe in the whole place.
As a europeean in Indonesia, in a small hotel, you will find that breakfast will be a challenge. For us, it was difficult to eat spicy noodles, chicken curry and deepfried vegetables early in the morning. We tasted everything Asia had to offer in food but not as breakfast. Also, if you ask for a sunny-side up, you will want to add that you want it overcooked beacuse otherwise will get it allmost raw.
The staff on the other hand, shocked me with humbleness and will to help. They will almost make you feel bad with all the bowing and thanking...
The other thing to mention is that Bintan is a place to relax, sunbathe, enjoy the scenery and so on. If you are looking for action, it's not the place you should choose. What we did was once take a kayac and go the tiny island up front. (If you are brave enough and don't mind seaweed and marine creatures, you can try swimming, or better yet walking... The depth of the water is up to tour hips all the way.) The activity is a good workout and an exploring opportunity - the tiny island is packed with seashells, beautiful small stones, chorals etc BUT beware of the flying fish! If you don't know what i'm talking about, google the flying little beasts. The surprised us while at sea and we started screaming like little children ...
The one other thing Agro has to offer are some massages and other indonesian spa treatments - but don't be fooled by the size and look of the hotel, the experience might be a pricy one.
Dear Valued Guest,
Warm regards from Bintan Cabana Beach Resort
Thanks for choosing Bintan Cabana Beach Resort as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.
Our staff are glad to receive your compliments to their authentic warm hospitality that they presented during your stay at our resort. We are so sorry if some aspects of our services did not meet up to your expectation.
You had made the wise choice to explore the sea and islet nearby as what you said that human can swim together with the sea creatures. We hope that this experience would be the most unforgettable stay in the heaven of Bintan island east coast.
Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Cabana Beach Resort as well as our sister resort: Bintan Agro Beach Resort & Spa. Have a good day!!!
Best regards,
Edwin Zhang
Bintan Cabana Beach Resort
We stayed in a suite room for a long weekend there. The hotel is very secluded; takes very long time to go to the city. The food is really below average, which is not nice as there are no other place to eat. The staff were very pleasant and nice, but I don't think the owner has spent much time on training them. Next time I'll choose a different place for sure.
Dear Valued Guest,
Warm regards from Bintan Cabana Beach Resort
Thanks for choosing Bintan Cabana Beach Resort as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.
On behalf of the management, we would like to express our apology for the inconveniences that you experienced during your previous stay at our resort. Our respective managers have taken notes on your commentaries and they will take actions to improve.
On the other hand, Bintan Cabana Beach Resort is located at the east coast of bintan island and travelling by our land transportation that picked you up from ferry terminal needs around 1 hour. But, the long journey is worth when the wonderful sea landscaping welcomes you to the heaven, sets your mood to "holiday" and brings you away from the busy city life.
Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Cabana Beach Resort as well as our sister resort: Bintan Agro Beach Resort & Spa. Have a good day!!!
Best regards,
Edwin Zhang
Bintan Cabana Beach Resort
The staff was really helpful and friendly. The room was really nice and I could relaxe for two days there. The possibility to go to the other hotel is also good. The beach is nice and the sea is really warm. The food in the restaurant was good. The wifi is only available in the lobby and it's a weak connection. The whole hotel has a great location and is really clean.
Dear Valued Guest,
Warm regards from Bintan Cabana Beach Resort
Thanks for choosing Bintan Cabana Beach Resort as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.
On behalf of the management and staff, we would like to express our gladness knowing that you had enjoyed your previous vacation at our resort with the warm hospitality from our crews. The chefs are also happy to hear that you loved the culinary products that they had served you. We hope that the relaxing experience at Bintan Cabana was the wonderful and unforgettable one for you.
Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Cabana Beach Resort as well as our sister resort: Bintan Agro Beach Resort & Spa. Have a good day!!!
Best regards,
Edwin Zhang
Bintan Cabana Beach Resort
I stayed in this place for 1 day. I really love the beach!! It was so damn clean. I woke up at 5.30am and decided to go to the beach, I could found baby crab and squid ❤❤ their breakfast was delicious also *so excited*
The location is perfect. I could drive to another place easily. Anyway, If you drive to this place please try to taste pizza near the resort. In the night, try to taste seafood at Teluk Bakau Bay View. It was soooooo cheap. Do not forget to buy some "Otak Otak" before you go home!
Dear Valued Guest,
Warm regards from Bintan Cabana Beach Resort
Thanks for choosing Bintan Cabana Beach Resort as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.
We are glad to have you and your co-workers to stay at our resort. Our management and staff are glad to know that you had a wonderful one. We always work very hard to maintain the cleanliness and balance with the environment so you can always come back to see the baby crab crawling at the beach. Our chefs are also happy to know that you loved the food served at the breakfast.
Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Cabana Beach Resort as well as our sister resort: Bintan Agro Beach Resort & Spa. Have a good day!!!
Best regards,
Edwin Zhang
Bintan Cabana Beach Resort
I was expecting a short relaxing getaway but I was quite disappointed.
Travel time:
From Tanah Merah Ferry Terminal to Bintan Lagoon terminal 90 mins (add about 20 mins more for delays) and then from BLT to Resort is about 75 mins
From Tanah Merah Ferry Terminal to BBT 60mins and then from BBT to Resort is about 75mins
Hotel provides 2 way transfer to and from BLT/BBT and Hotel
Check in:
Reception is friendly
We came in late night due to delay in ferry and shuttle, I requested consideration for late check out but manager was quite stiff to agree that I have to pursue quite sometime before he agrees on one hour extension - note that we book 2 deluxe and 1 junior suite
Rooms:
A big disappointment!
Foul smell inside the bathroom - their housekeeping came in just to spray or clean a bit but after awhile the smell came back again that we dont even want to use the bathroom
Shower was broken - reported this but until we checked out this was not fixed. We ended up using my parents bathroom instead since they are occupying one of the deluxe room while I and my family occupies the junior suite. Pictures are very deceiving as it is not what we have occupied. If it was not bec of the room keychain showing it is a junior suite i would even think they gave us the wrong room! Room badly needs renovation as it is rundown already
Facilities:
Spa - is good but make sure to schedule ahead of time
Billiards/Karaoke/Kayak - are chargeable
Swimming Pool - located on the other side of the resort - you have to cross the street; no lifeguard; no towel provided
Beach - is great. Shoreline is not that long and huge as it disappears during high tide; no lifeguard; no towel provided; only Kayak is available and is chargeable at Rupiah 100k per 30mins
Restaurant - food is very great! bt serving of food is slow and will take about 45 mins from the time you ordered
Restroom around the resort - rundown
Restaurant and reception share the same space.
Too bad as it was supposedly okay if only room and service improves.
Hotel staff: Most are friendly and helpful. Surprisingly eventhough their manager is the one who was not very accomodating. After my complaints, not even an apology and you really feel he was just there for the money. For a service industry his attitude is not good.
Overall: This resort will be last on my list when choosing hotel in Bintan.
Dear Valued Guest,
Warm regards from Bintan Cabana Beach Resort
Thanks for choosing Bintan Cabana Beach Resort as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.
On behalf of the management, we express our deepest apology for the inconveniences happened during your stay. Our respective manager in charge had taken notes on your critics and comments which we really appreciate for us to improve our standard of service to serve you better in the future.
During peak season like when you stayed with us few days ago, we practice "on-time" check out policy which is at 12 noon as we need to clean the rooms for the next guests. We are so sorry that we cannot provide late check out even though some guests are willing to pay for extra charges as the rooms will be occupied again. On low season, we do not mind to give late check out to our guests who are leaving on afternoon ferry.
Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Cabana Beach Resort as well as our sister resort: Bintan Agro Beach Resort & Spa. Have a good day!!!
Best regards,
Edwin Zhang
Bintan Cabana Beach Resort
