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Reviewed 30 December 2017 via mobile

Stayed in Ibis Styles for one night before catching flight back the following day.

The lobby is well appointed although not very spacious. I didn't have any problem during check-in/check-out with the receptionist being quite efficient. But I suspect if a large group arriving/departing at same time, it will be overcrowded.
The only thing I didn't like was the 2 chinese lion statues on the entrance door, didn't really blend with the overall hotel design.
The receptionist does need futher training in being part of Accor chain as they do not recognize my gold status. But I do appreciate the follow up from the hotel manager when I gave my input.

The room is quite spacious and have the same general chick Ibis Styles interior found elsewhere. The bed was comfortable with the smart top layer for bedsheet design which is a great feature of the brand.
Room cleanliness, while not spotless, is still acceptable.

The restaurant has pleasant retro interior, with good breakfast option. Don't expect anything extravagant though, considering it is a 3-star hotel after all.

In general, Ibis Styles is becoming one of the preferred hotel for me should I'm back in Makassar.

Stayed: December 2017, travelled on business
Thank royhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joice B, Manager at Ibis Styles Makassar Sam Ratulangi, responded to this reviewResponded 31 January 2018

Dear Royhi,

Thank you for sharing your feedback about your stay experience with us. and thank you for your loyalty as one of our gold member. Although We are new hotel, but we want to provide quality services to each of our guests. We look forward to your next visit and give more positive feedback for us.

Best Regards;
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

Hotel located in city center. There are many kinds of food for breakfast. Room hotel is clean and also space of room quite big. Bath room is clean and have shower. Roomrate hotel is competitive among 3 star hotel.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank 697hartonot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joice B, Manager at Ibis Styles Makassar Sam Ratulangi, responded to this reviewResponded 31 January 2018

Dear Hartono,

Thank yuou for spending your time for sharing your feedback about ibis Styles Makassar Sam Ratulangi. We are glad that you have a memorable experience with us. We are waiting for your next visit.

Best Regards;
ibis Styles Mks Sam Ratulangi family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

The room is quite good..
the hotels has a pool and small gym... enough for few exercises..
staff is nice.. the lobby is good too...
resto has an unique athmosphere...
Overall is good just maybe need more space on the parking area..

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Figo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

Dear Figo V;

We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. For parking please address your vehicle key to reception for valet assistance.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Paulus Karim
General Manager

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Reviewed 20 September 2017

Ibis Styles Makassar is strategically located in the central part of Makassar. The room decor is modern midcentury inspired and cozy too. The breakfast served was also excellent. I recommend staying at the Ibis Styles Hotel.

  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank handarubimoasmor2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 September 2017

Dear Handarubimoasmor 2017;

It is a pleasure to receive your comments regarding ibis Styles Makassar Sam Ratulangi!
Your information about the stategic location, ambiance and comfort of the room, execellent breakfast and your recommendation will be an excellent reference for other guest!
Hoping to meet again for your next stay with us!

Best Regards;
Paulus Karim
General Manager

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Reviewed 19 September 2017

cool hotel, i love the room, nice ambience and comfortable.
you shoud try..
it's located in the city center of makassar and near to shopping centre and not too far from losari beach..
very recommended!

  • Stayed: September 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank khofir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 September 2017

Dear Khofir;

Thank you for your comments regarding cool hotel, lovely room with nice ambiance and comfy, perfect location to shopping center and losari beach!
Those promotion words will be valuable for ibis Styles Makassar Sam Ratulangi and employees... Looking forward to stay with us for your next visit in Makassar.

Best Regards;

Paulus Karim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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