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Reviews (367)
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All reviewsdeluxe roomlosari beachwelcome drinkthe breakfast buffet was greatsmall swimming poolnice place to staysmall lobbybreakfast tastecomplete amenitiesstrategic locationfood and beverageairport transferrecommended hotelthe hotel stafflocal foodparking spaceair con
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1 - 6 of 367 reviews
Reviewed 3 weeks ago

We stayed 3 nights at Deluxe Suite with the Family. The 3 rooms were prepared close to each other, clean, spacious and fresh.
Very welcoming Staff and the location of the Hotel is very central.
Breakfast is really good.
We tried many Hotels in Makassar before but for sure this was the best experience so far.
Looking forward to retun to Best Western Plus Makassar!
Thank you!

Room Tip: We stayed at Deluxe Suite (bath tub) but actually prefer Superior with shower.
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank irfan72624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erick S, General Manager at Best Western Plus Makassar Beach, responded to this reviewResponded 3 weeks ago

Dear irfan72624,
Thank you for taking this survey regarding your recent stay with us. We do hope you had a wonderful stay at Best Western Plus Makassar Beach. We are looking forward to welcoming you again in your nearest visit at Makassar.

Regards,
Erick S
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Fantastic location. Staff were very attentive and helpful. Facilities were clean and well maintained. Food and service in the restaurant was great with a huge variety of different foods. Would definitely return for another stay. Good value for money

Stayed: June 2018, travelled with friends
Thank Christie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erick S, General Manager at Best Western Plus Makassar Beach, responded to this reviewResponded 3 weeks ago

Dear Christie K,
Thank you for taking this survey regarding your recent stay. We are more than happy to know that you had a wonderful stay with us. We always strive to provide our best services to all of our guest. We look forward to welcoming you again in your nearest visit in the future.

Regards,
Erick S
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The hotel and the staff far exceeds our expectations. The room that we stayed in was big, well maintained and clean. We were traveling with a baby and a toddler so breakfast was also one of the things we were concerned about. So we were happy to see that both our kids enjoy eating their breakfast, as does my wife and myself.

During the stay, we spilled some medicine on the bed sheet and it left a stain there. We were concerned that BW will be charging us for property damage, but the staff and even the hotel manager himself came to see us personally to tell us that they won't be charging us anything because of this little incident since it was an accident. The staff showed us empathy when we told them that it was a syrup medicine for our son.

Our experience with BW was nothing but wonderful. We will sure be staying in this hotel again in our future visit to Makassar. And on top of that, the location of the hotel was great. Smack down in the middle of the city. Lots of food and shops nearby. The only sad thing was that I wasnt able to try out their gym and swimming pool since we were too busy running around the city for our culinary adventures :)

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank auliakbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erick S, General Manager at Best Western Plus Makassar Beach, responded to this reviewResponded 3 weeks ago

Dear auliakbar,
Thank you for taking this survey regarding your recent stay at Best Western Plus Makassar Beach. We do hope you had a wonderful stay with us. We are looking forward to welcoming you again in your nearest visit to Makassar.

Regards,
Erick S
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great location and easy to access tourist destinations in Makassar.
For the past 3 years this hotel always be my first choice for staycation.
Love the cleanliness and warm help from the staff.
They also offer reasonable price on high season.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank meuthiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erick S, General Manager at Best Western Plus Makassar Beach, responded to this reviewResponded 4 weeks ago

Dear meuthiah,
Thank you for taking this survey. It is our priority to always make our guest feel comfortable during their stay. We are more than happy to serve you and make sure you had a wonderful stay with us. We are looking forward to welcoming you again in your nearest visit to Best Western Plus Makassar Beach.

Regards,
Erick S
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018

Very nice, clean and tidy room. Good amenities. Good location at the heart of the city, near with Losari beach. Love the food, especially for the local taste at breakfast. The staff was nice and helpful.

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
1  Thank utama22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erick S, General Manager at Best Western Plus Makassar Beach, responded to this reviewResponded 14 May 2018

Dear utama22,

Thank you for taking this survey related with your recent stay with us. We do hope you had a wonderful stay with us. We are looking forward to welcoming you again in your nearest visit at Best Western Plus Makassar Beach

Regards,
Erick S
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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