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Reviews (258)
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All reviews rooftop garden mataram city business trip fitness center huge room price quality wifi connection great hotel many choices tv channels local food hotel location rooms are clean recommended hotel breakfast buffet lombok taste
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1 - 6 of 258 reviews
Reviewed 17 September 2020

Great Hotel for leisure and business trip
Have a wonderful Rooftop for romantic dinner.
Staff very helpful,room very clean,
Good taste and many variance of food.
Next time we will back to stay in the Hotel

RECOMENDED

Thanks

Date of stay: August 2020
Trip type: Travelled solo
Thank Lookatlombok83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Palace Hotel Lombok, Other at Golden Palace Hotel Lombok, responded to this reviewResponded 18 September 2020

Dear Mr. / Mrs. Lookatlombok83,

Warmest Greeting from Golden Palace Hotel Lombok..

We were delighted to be your chosen hotel during your stayed in Lombok. It has been our pleasure to served you. We feel grateful for all your comments regarding our service and property. Golden Palace Hotel Lombok will be delighted to serve you as a special guest. We are looking forward to have another opportunity to welcoming you. Thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2020 via mobile

Staff friendly and helpful, room clean, AC cold, good location. Just the shower water is set at 35 degrees, sorry but that’s frustrating. Food from the restaurant was bland/no taste, looked great but when eating it was tasteless. If I came back to Lombok I would try a different hotel.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank fair-standard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Palace Hotel Lombok, Other at Golden Palace Hotel Lombok, responded to this reviewResponded 18 September 2020

Dear Mr. / Mrs. fair-standard,

Warmest Greeting from Golden Palace Hotel Lombok..

We were delighted to be your chosen hotel during your stayed in Lombok. It has been our pleasure to served you. We feel grateful for all your comments regarding our service and property. Golden Palace Hotel Lombok will be delighted to serve you as a special guest. We are looking forward to have another opportunity to welcoming you. Thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2020 via mobile

Golden Palace Hotel Lombok embodies four star comfort and first class service with conveniently located in the heart of Mataram city. Situated in the center of Mataram business, shopping district, and entertaintment. Golden Palace Hotel Lombok offers guest all the luxuries and comfort, take time to relax in the gymnasium, infinity edge swimming pool or simply let the therapist pamper in the wellness spa. Golden Palace Hotel Lombok has 12th floor with three guest elevator, covered and secure parking bays, the 198 luxurious appointed rooms with five type of rooms and five food & beverage outlet. This highest Hotel in Mataram Lombok has Roof Top Garden which located in Top of the building offers an awesome view and skylounge with four karaoke rooms at 11th floor that provide an exquisite and contemporary lounging experience.

Date of stay: March 2020
Trip type: Travelled with friends
1  Thank Andiesal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Palace Hotel Lombok, Other at Golden Palace Hotel Lombok, responded to this reviewResponded 6 March 2020

Dear Mr. / Mrs. Andiesal,

Warmest Greeting from Golden Palace Hotel Lombok..

We were delighted to be your chosen hotel during your stayed in Lombok. It has been our pleasure to served you. We feel grateful for all your comments regarding our service and property. Golden Palace Hotel Lombok will be delighted to serve you as a special guest. We are looking forward to have another opportunity to welcoming you. Thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2020

Really nice place to stay, i would specially advise for transit not for like holidays,it's the city so whatever you wanna do you gonna have to get a driver,
The place itself is super clean, room was spacious, staff was professional, they were helpful, gave us transport information, they have a bar place on the roof place, never got to try their pool

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank -Paul_Durret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Palace Hotel Lombok, Other at Golden Palace Hotel Lombok, responded to this reviewResponded 6 March 2020

Dear Mr. / Mrs. Paul_Durret

Warmest Greeting from Golden Palace Hotel Lombok..

We were delighted to be your chosen hotel during your stayed in Lombok. It has been our pleasure to served you. We feel grateful for all your comments regarding our service and property. Golden Palace Hotel Lombok will be delighted to serve you as a special guest. We are looking forward to have another opportunity to welcoming you. Thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2020 via mobile

It is good service, good food, good atmosphere. The staffs are friendly, the place is good will make you want to back, it is recommended hotel in Lombok. You can go the fitness center also and enjoy live music.

Date of stay: February 2020
Trip type: Travelled with friends
Thank 0719taraA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Palace Hotel Lombok, Other at Golden Palace Hotel Lombok, responded to this reviewResponded 25 February 2020

Dear Mr. / Mrs. 0719taraA

Warmest Greeting from Golden Palace Hotel Lombok..

We were delighted to be your chosen hotel during your stayed in Lombok. It has been our pleasure to served you. We feel grateful for all your comments regarding our service and property. Golden Palace Hotel Lombok will be delighted to serve you as a special guest. We are looking forward to have another opportunity to welcoming you. Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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