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kazmouz
Nazareth, Israel

great stay

5.0 of 5 bubblesReviewed 7 Jun 2021via mobile
great hotel ,clean, looks new ,very helpful staff .good breakfast.
the pool at the roof is nice. a lot of great restaurants around the hotel. we stayed just for one night with another couple and we had great time. and ism sure that we will stay here again.
Date of stay: May 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dorin Malka, Owner at Publica Isrotel, Autograph Collection, responded to this review
Responded 8 Jun 2021
Dear kazmouz,

It was a pleasure to read of your satisfaction with the service you received during your recent stay in the Publica Isrotel Hotel as well as its lovely swimming pools and it will be a further pleasure to convey your kind words to all concerned.
We look forward to welcoming you for your next stay with us.
Best Regards
Dorin
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (381)
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    Traveller rating
    270
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    Traveller rating
    270
    54
    22
    8
    27
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    All reviews greek restaurant tel aviv hotel design is great hotel stayed two nights walking distance to the beach shakshuka business hotel sea view marriott gym israel checkin maintenance gm marina
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    42 - 47 of 381 reviews
    Reviewed 28 May 2021

    This is the second time staying in this hotel, i really love this hotel, first of all, its new, modern and clean. there is a prefect gym, which is difficult to find in a hotel, rooftop pool which is really nice.
    Breakfast is so good, like a boutique style, and not those huge buffet, every product is unique.
    Service is really good, staff is really helpful.
    downsides: check in and check out time is so long, always you needed to wait for reception.
    almost no one from the staff is wearing mask as they should, not at the reception, not house keeping, not at the bar, and not the shift manager.
    parking - this might be the worse thing in the hotel, it makes no sense that they have no arrangement with any of the parkings in the area, especially when there is a parking at the same building and you can even reach it with the hotel's lift. so this parking is a rip off (65 per day, single entry), so even if you are staying for one night, you pay 130 NIS. parking should be a basic service.
    still good hotel, but there are some issues that should be fixed.

    Date of stay: May 2021
    • Trip type: Travelled on business
      • Location
      • Cleanliness
      • Service
    2  Thank bdelad
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dorin Malka, Owner at Publica Isrotel, Autograph Collection, responded to this reviewResponded 30 May 2021

    Dear bdelad,

    It was a pleasure reading how you and your family enjoyed your recent stay in the Publica Isrotel Hotel.
    There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while
    We shall be very happy to see you again in the future.
    Best Regard,
    Dorin

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 April 2021 via mobile

    This property still hold pending hold on my card after the “promised” to remove with the condition of me paying entire stay the day I ck inn...not only then took all payment at once (super rude) as well they hole NEVER removed from my credit card (the only one I have with no fees/abroad) as those results I had to use my Chase credit card....it’s super nice hotel but not BAD management should not represent our U.S. base Marriott.B/V

    N.P
    Las Vegas, NV

    Date of stay: April 2021
    Trip type: Travelled solo
    1  Thank bobbG3200NO
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dorin Malka, Owner at Publica Isrotel, Autograph Collection, responded to this reviewResponded 18 April 2021

    Dear bobbG3200NO ,

    I was sorry to read that your last vacation at our hotel did not match your expectations.
    your comments have been taken to our attention and brought to the attention of the parties concerned.

    Best Regards
    Dorin

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 January 2020 via mobile

    Thanks to the staff (Shia - Lee - Dean and the Security Crew) in our vacations. Their works was extremely excellent, from 1 to 10 is plus 10. They make us feel like in our house 🏠. They take care every details careful and enjoyable for us. They are very high quality team...
    Thanks for them and the Hotel

    Date of stay: January 2020
    Trip type: Travelled with family
    Thank agiservi
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dorin1malka-isrotel, Owner at Publica Isrotel, Autograph Collection, responded to this reviewResponded 15 January 2020

    Dear agiservi,


    It was a pleasure to read of your satisfaction regarding your recent stay in the Publica Isrotel Hotel and that the service lived up to your expectations.
    Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.

    We shall be happy to see you again amongst our satisfied guests on your future stays with us.
    Best Regards
    Dorin

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 January 2020 via mobile

    Fantastic hotel, great staff. Great location, several restaurants, eating points, shopping area right next door and just 10mins away from beach. They have great breakfast spread in morning wide variety of breads, spreads, eggs in variety of preparations, milk and dairy products. Very competitively priced. Will definitely stay here in future.

    Date of stay: January 2020
    Trip type: Travelled on business
    Thank alok_vns
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dorin1malka-isrotel, Owner at Publica Isrotel, Autograph Collection, responded to this reviewResponded 12 January 2020

    Dear alok_vns,


    It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Publica Hotel and that the service lived up to your expectations.
    With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure.
    The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more.
    Among other amenities, the Publica Isrotel offers well-equipped co-working spaces, comfortable meeting rooms, a large conference and event hall, an inviting patio, and a beautiful lobby bar – all decorated with a charming, eclectic design that encourages productive meetings and conversations in a relaxed international atmosphere.
    Business conversations will easily flow out to the rooftop pool area or the City Club sport and fitness center, which is also available to outside visitors
    We shall be happy to see you again amongst our satisfied guests on your future stays with us.
    Best Regards
    Dorin

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 5 January 2020

    Had a great stay there for a few days.   Each morning, the front office manager had a walk around the breakfast area, politely asking how people's stay is going. She seemed genuinely interested in feedback, without wanting to interrupt a meal. With any question raised on one day, she was back with an answer the next, personally remembering what each guest had said. She said it was one of the favourite parts of her job - you can tell that she really likes her work, and it shows. It was also obvious that her team feels very supported by her, and that shows as well. Such a postive "crew" can really make the difference between a good stay and a great stay.  My first night, I had a "city view" room, which was fine, yet from the second night onward, they were able to "upgrade" me to a "sea view" room, and a corner one at that (windows on two aspects at the corner).  These "end" corner rooms (at either "end" of the floor) are slightly smaller than the other rooms, but I found the corner window view to be worth the slight (very slight-hardly noticeable) loss in space, especially as the windows are floor-to-ceiling.  As for "sea view" rooms, one must remember this is not a waterfront hotel, so the sea is not right in front of you, but still viewable. The higher the floor, the better, and the lower the room number (...01, ..02, ..03) the better as well as those rooms are closer to the street that the hotel is on, which runs straight to the sea, so the view isn't obstructed by buildings. As for city view rooms, you'd probably want something on the south-facing side of the building if you want to face the city centre area of Tel Aviv - mine was on the north side.The rooms were spacious, clean, colourful, tastefully decorated/designed, functional, and the bed was very comfortable. They had quality amenities/bath products as well. The rooms have several different lighting features, overhead, lamps, and ambient, so you can adjust to your liking.   The daily breakfast buffet was fantastic - lots of different choices, each very well presented. Hot egg dishes included local options such as shakshuka (delicious).   The gym is excellent, open 24/7.  For a desk to work on, it's true these aren't in the rooms, but the top-floor workspace area is just fine for putting down your laptop and cracking on, quiet, excellent views, and has comfortable couches and as well as spacious countertops with plenty of plug ins. There's a couple of booths for private phone calls, and there's free beer in the evenings there as well. The staff are so friendly and helpful. The "Meat Bar Burger" place around the corner lives up to its rep - granted, one doesn't go to Tel Aviv for a burger, but per the reviews, the meat they use is really good. Probably one of the better burgers I've had outside of the US. And yes,the popular chain favourite "Giraffe" is close-by as well.   There's also a huge grocery store/drug store/department store (like a massive Walgreens in the US) called Super Pharm across the street that has everything, in case one has forgotten something. Major bus lines into the city centre are just around the corner, you're in the city centre in about 20 minutes, and with the "orange" line using posh buses like proper coach companies (reclining seats, air vents, reading lights, etc) . You just need to have a Krav Card in hand for them. Nice beaches are literally a 15 minute walk away, I'd absolutely stay there again, either for a personal or business trip.

    Room tip: higher floors for a less obstructed view, end rooms for "corner" windows
    Date of stay: December 2019
    • Trip type: Travelled on business
      • Location
      • Cleanliness
      • Service
    2  Thank Skyehiker
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dorin1malka-isrotel, Owner at Publica Isrotel, Autograph Collection, responded to this reviewResponded 5 January 2020

    Dear Skyehiker,


    It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Publica Isrotel Hotel and that the service lived up to your expectations.
    With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure.
    The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more.
    Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.
    We shall be happy to see you again amongst our satisfied guests on your future stays with us.
    Best Regards
    Dorin

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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