We reserved large double twin room. We received an improvised Mamad (Bomb shelter) with all Mamad facilities. Chemical and gas filter, no ventilation in bathroom, small Mamad windows located towards our neighbors valcony, no Landmark view as promised on reservation (have screeshot). A huge like cupboard on the center of the room without doors or any other possible use. The entrance to the room is via the very thick iron door frame from a Mamad. The windows are covered with Mamad thich iron sliding door . It is traumatic for an Israeli to enter such a room. It is the highest price ever I have paid for a hotel room for my girlfriend birthday and that's what I got. I asked from the arrival to change room, first they argued they are fully booked and I should try tomorrow but next day was the same. It is a sophisticated advertising trap, showing pictures of one room calling the Mamad almost the same name but adding large in the name, "large double &twin room". A honest management with integrity should declare in advertisement, it is an improvised large Mamad show real picture and let the customer decide

Here as part of a pilgrimage group. Food excellent. Rooms lovely. Staff very friendly but the 4/5 is for lack of very basic efficiency especially in the bar and the hotel. Otherwise it would be a 5/5. Perhaps the chaotic service is lack of training- I don’t know but in fairness the good will and friendliness go a long way. Reception staff top class. As is location.

We stayed here as part of a tour group for four nights. The beds were very comfortable and the room was nice and quiet. The shower was well proportioned and very good. We ate here as part of the arrangements and there was plenty of choice and it was buffet so we could select our own food.