Older hotel that caters to the bus tours. It is nothing fancy, but it gets the job done. The breakfast and dinner buffets were good, and the beds comfortable. If you can get a room facing the Sea of Galilee it's even better. I'd have no issues staying here again if the opportunity arises.

Little rooms in the old central area, some door, window and bath details to be repaired. Bigger, nicer and more comfortable rooms in the new area, facing the Tiberias Lake. In general, the whole structure cannot be compared with a 4 stars hotel as in Europe.
Very good service, big breakfast and evening buffet, very kind and helpful personnel both in the eating area as well as at the reeption desk.
To be recomended for the position and the quality and variety of food offered.

The room and bath was comfortable and the view was beautiful from the 6th floor. Upon checking out we were instructed to place our luggage outside our room and someone would pick it up to take to the loading area where we would board our tour bus. We did, and after breakfast went to board the bus and identify our luggage. My wife and I could not find our bags... our tour guide advocated for us at the front desk and was demanding information as to what happened to our bags. The front desk would not give us the information to contact the tour guide or driver of the bus on which our luggage had been mistakingly placed. My wife and I would have lost all of our luggage because of the inefficiency of the hotel, and they would not cooperate with us in the least to get us our luggage back. Thankfully our tour guide, Ronan and driver, took an hour out of our tour to find the bus that had our bags and give them back to us!

The building and even food and view was nice. But customer service almost cost us losing two brand name bags full of a weeks worth of necessities, clothes, shoes and cosmetics!