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21 - 26 of 1,400 reviews
Reviewed 18 January 2020 via mobile

The hotel itself was clean and had plenty of amenities. The food was not the best, but there was enough variety to find something. The location was good, right on the Sea of Galilee which made for great morning and evening walks. The staff members, though, were very rude. They acted like you were bothering them if you asked a question or god forbade for something. I did not like the general attitude of the people working there.

Date of stay: January 2020
Trip type: Travelled with family
3  Thank jcodys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anat O, Manager at Leonardo Club Hotel Tiberias, responded to this reviewResponded 21 January 2020

Dear Guest
, Thank you for choosing to stay at the Leonardo club Tiberias and taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Anat Ohayon
Management secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020

Very busy place, great location all inclusive hotel beer and wine included, rooms clean our room hand balcony with a view to the ocean very nice. Animation show at night was nice to watch, you can go out and walk to some shopping places.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank dna8198
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anat O, Manager at Leonardo Club Hotel Tiberias, responded to this reviewResponded 9 January 2020

Dear Guest,
Thank you for choosing to stay at the Leonardo Club Tiberias, and for sharing your feedback with us.
We are pleased you enjoyed the clean rooms, all-inclusive and the view to Sea of Galilee
, we work hard to make our guests happy and appreciate your feedback
We look forward to hosting you again in the near future.
Sincerely
Anat Ohayon,
Management Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2020 via mobile

Hundreds of tourists at a time at this hotel. Really close to the seaside.
The first room had amazing views but smelt so bad that we had to change rooms. The food here is a standard hotel buffet but with free drinks. All inclusive hotel including wifi. Probably a 3 star by western standards. Even has a heated pool.
Lifts were a nightmare. Had to press a button to reveal which lift to take but it was impossible to all fit in the same lift - unless a lift comes, you can’t continue to press other floors.

Date of stay: December 2019
Trip type: Travelled with friends
2  Thank halftheadventure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anat O, Manager at Leonardo Club Hotel Tiberias, responded to this reviewResponded 5 January 2020

Dear Guest
, Thank you for choosing to stay at the Leonardo club Tiberias and taking the time to share your feedback. It is feedback like this that we learn from and use to improve.
Your comment pass on to the relevant manager for farther care.
Looking forward to welcoming you again in the near future.
Sincerely
Anat Ohayon
Management secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2019

The beds are not properly made so I doubt they actually changed the bed sheet. I could see strands of hair on the blanket and beneath it. The hospitality and services are generally good. Just the cleanliness needs to be improved. At least 2 notches. The housekeeper left some toilet papers on the sink when we first checked into the hotel. Yucks.

Date of stay: December 2019
Trip type: Travelled with friends
2  Thank Ezeither
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anat O, Manager at Leonardo Club Hotel Tiberias, responded to this reviewResponded 29 December 2019


Dear Guest
, Thank you for choosing to stay at the Leonardo Club Tiberius and for sharing your feedback with us. We are pleased you enjoyed the good hospitality and services. Your comment passed on to the house keeping manager for further care . We look forward to hosting you again in the near future.
Sincerely
Anat Ohayon
Management secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2019

We had a nice stay at this hotel. It's all inclusive and the rooms had views of Lake Kinneret. It's centrally located so we walked to shops, banks and restaurants. The front desk staff was very helpful with questions about driving directions. Parking isn't free, but you get a discount at the lot across the street.

Date of stay: November 2019
    • Location
    • Cleanliness
    • Service
1  Thank StrandFan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anat O, Manager at Leonardo Club Hotel Tiberias, responded to this reviewResponded 15 December 2019

Dear Guest,
Thank you for choosing to stay at the Leonardo club Tiberias from the Fattal chine, and for sharing your feedback with us. I was happy to read that you enjoyed the view of Sea of Galilee, and the front desk staff hosted you and the best tradition of "hospitality with love". Looking forward to hosting you again in the near future,

Sincerely
Anat Ohayon
Management secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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