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All reviews the executive lounge times union center front desk staff new york bed was very comfortable shirin capital state starbucks
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Reviewed 31 July 2021

Room was a bit overpriced for a weeknight. Dinner was bland, prices were not too bad. Great drinks selection and service. Did not particularly feel safe as far as COVID cleaning in the rooms or on the property.

Date of stay: July 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Leticia B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 July 2021

My issue is with their house keeping management. Whom ever is in charge of cleaning the 4th floor must be sleeping on the job. Our room never got cleaned. Despite the front desk trying to reassure that they were on their way. From where NJ??

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Beatrice S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2021

Most hotel rooms seem the same, but the beds and pillows here were sooo comfortable. This was a comfortable and quiet place to land at the end of each day. The staff was extremely helpful, efficient, and friendly. Great stay!

Date of stay: July 2021
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Companion604638
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 July 2021 via mobile

......is what I saw around the hotels location, however the staff and rooms were very nice, expected more amenities to be available, executive lounge closed, buffet breakfast only on weekends forcing me to use a daily food and beverage credit of 12 per person per day, but at checkout It had not been credited , did not use credit the second day , ended up spending 24 bucks after Ala carte breakfast.But again that was no big deal, all in all pleasant stay, just disappointed in the condition of the downtown area being the state capital of New York, needless to say I will chose another new york state city stopover in the future.

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank Railroadguy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 July 2021

The ceiling was peeling, the room had a weird smell, the card to the room never worked, the ac wouldn’t go under 70, the vents had weird stuck on dirt on them, and the shower was slow draining. Not good

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank palmerc15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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